Forums

missing response information

joe m. 14 Nov, 2011
Hello,
Im having a problem with the responses to my form. For some reason, when people click my "submit" button and the form is sent, it is missing data, and the answers are in the wrong place. In every case, the "institution name" is missing and the phone number is in its place, while the phone number section is empty (and the email and addresses are in the correct place).

Below is the way it comes in, followed by the htlm for my form, please help:
-----------------------
Email

Welcome to our Survey!



Please enter your contact information:


Institution Name: XXX-675-7603


Phone Number:


Email Address: [email]XXXX@earthlink.net[/email]


Mailing Address: 6405 SW Lads #B

Lake place, WA 83838



<div class="form_item">
  <div class="form_element cf_heading">
    <h1 class="cf_text">Welcome to our Survey!</h1>
  </div>
  <div class="cfclear"> </div>
</div>

<div class="form_item">
<div class="form_element cf_text"> <span class="cf_text">Please enter your contact information:</span> </div>
  <div class="cfclear"> </div>
</div>

<div class="form_item">
  <div class="form_element cf_textbox">
    <label class="cf_label" style="width: 170px;">Institution Name:</label>
    <input class="cf_inputbox required" maxlength="200" size="50" title="Please enter your institution" id="text_1" name="name" type="text" />
  
  </div>
  <div class="cfclear"> </div>
</div>

<div class="form_item">
  <div class="form_element cf_textbox">
    <label class="cf_label" style="width: 170px;">Phone Number:</label>
    <input class="cf_inputbox required" maxlength="200" size="50" title="Please enter your phone" id="text_2" name="name" type="text" />
  
  </div>
  <div class="cfclear"> </div>
</div>

<div class="form_item">
  <div class="form_element cf_textbox">
    <label class="cf_label" style="width: 170px;">Email Address:</label>
    <input class="cf_inputbox required validate-email" maxlength="200" size="50" title="Please enter your email" id="text_3" name="email" type="text" />
  
  </div>
  <div class="cfclear"> </div>
</div>

<div class="form_item">
  <div class="form_element cf_textarea">
    <label class="cf_label" style="width: 140px;">Mailing Address:</label>
    <textarea class="cf_inputbox required" rows="5" id="text_4" title="Please enter your address" cols="50" name="message"></textarea>
GreyHead 14 Nov, 2011
Hi joe.m,

If you look carefully at the Form HTML you'll see that you have name='name' for both the Insititution name and the Phone inputs.

Bob
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