Forums

I'm using chronoforms on this one page site:

http://tableforonetherapy.com/index.php

The issue I seem to be having, is that if someone just "refreshes" the page, after submission, it seems to cause the form to "hiccup". Now this could be a setting that I can change in the form, but not sure how or what I should do to fix this.

Any thoughts would be greatly appreciated!!! Thank you!!!

Dawn

Hi Dawn,

What exactly do you mean by 'hiccup'?

Bob

I just mean that if you refresh the page, it tosses a js error in the email spot and takes issue with the captcha not being filled in. Didn't know if there was a way to rest the form so it doesn't think the form is being completed again.

Didn't know if there was a work around.

Thx

Dawn

Hi Dawn,

I'm not sure, you could probably save a 'marker' in the User session when the form is completed and then check for that when the form loads and show a message in place of the form if the marker is found.

Bob

I'm sorry, I have no idea how to do that - is that difficult or do you know how I would do that?

Thanks,
Dawn

I'm sorry, but I still have not resolve the issue that I have on refresh. I have a form on the home page and if the page is "refreshed" it causes form problems because the form is actually on the home page - any help would be appreciated.

Thanks so much!

Dawn

Hi Dawn,

The JavaScript error is because you have the Joomla! Email Cloaking Plug-in enabled and it is trying to cloak the sample e-mail in the ChronoForms validation message. Disable the plug-in temporarily to check this is the problem. If you need the plug-in change the plug-ins order so that Email Cloaking runs before ChronoForms.

NB These are Joomla! plug-ins that you manage from Site Admin | Extensions | Plug-in Manager


The only fix I can think of for form re-displaying on refesh is the same as I posted before. Add an entry in the User session (or a cookie) and when the form is displayed check for the entry. If it's there then don't display the form - just show a little message.

Bob

Thank you for the post - can you tell me how I would do this:

The only fix I can think of for form re-displaying on refesh is the same as I posted before. Add an entry in the User session (or a cookie) and when the form is displayed check for the entry. If it's there then don't display the form - just show a little message.

Thank you.
Dawn