v4 can't get email to function

jonwilkin 07 Oct, 2011
In J1.7, on http://www.bucklandmasshistory.org, I have 2 chronoforms. One is "contact" and it works fine. When I built it. I had the form sent to me, worked fine immediately. Then I built a form to order a calendar, and can't get the "to" and "BCC" to work at all. I compared the two email setups line by line, tab by tab. They look the same, yet contact sends the form, order doesn't. What am I missing?
GreyHead 08 Oct, 2011
Hi jonwilkin ,

Please drag a Debugger action into the On Submit event of the form that isn't working, then submit the form and copy and paste the debug output here.

Bob
jonwilkin 08 Oct, 2011
Well. with the debugger installer, the emails were sent. Here's the debugger output:
Data Array:

Array
(
[input_text_1] => test
[input_text_2] => test
[input_text_3] => test
[input_text_4] => [email]wilkinjon@gmaiil.com[/email]
[input_text_5] => test
[input_radio_8] => Yes
[input_submit_9] => Submit
[cbf538fc860907867d71637500f81c4c] => 1
[option] => com_chronoforms
[chronoform] => 2012_calendar
[event] => submit
[Itemid] =>
)

Debug Data

redirect_user
redirect_user_target_url: http://www.bucklandmasshistory.org/index.php?option=com_content&view=article&id=4
Redirect URL (click to continue):
http://www.bucklandmasshistory.org/index.php?option=com_content&view=article&id=4
An email has been SENT successfully from (2012 calendar order)wilkinjon@gmail.com to [email]jwilkin@nvcc.edu[/email]
Email template:

Your name test
Street address or PO Box test
City, State, Zip test
Your email [email]wilkinjon@gmaiil.com[/email]
Your preferred phone test
I am paying the $25 for the 2012 Calendar by Yes


Submitted by 173.79.115.227

Thanks, jon
GreyHead 09 Oct, 2011
Hi jonwilkin,

The SENT successfully message tells us that ChronoForms passed the email to the Joomla! Mailer and got an 'OK' message back.

In this case it was most likely dropped as possible spam enroute. My guess is that this was because the From Email address doesn't match the domain "SENT successfully from (2012 calendar order)wilkinjon[at]gmail.com"

Bob
jonwilkin 09 Oct, 2011
Thanks. I did a "work around" by creating a new form and deleting the old one. It works fine in terms of delivering the email to the specified address given in the "static" box in the email. But nothing in the "dynamic" seems to work. I'd really like the email "from" and "from email" to be those of the sender, as in the "dynamic" box, rather than those in the "static" box. The "Dynamic CC" doesn't generate a CC to the sender, either. I'd like the sender to receive a copy of the email and would think "dynamic CC" would do that. The instructions say "should be a valid form field name, check your form fields names under the field settings)" So I did that by copying the form field names by the frontend form to these boxes in the "dynamic" boxes, such as "Your name" What am I wrong here?
Thanks, jon
GreyHead 10 Oct, 2011
Hi Jon,

I'd really like the email "from" and "from email" to be those of the sender, as in the "dynamic" box, rather than those in the "static" box.

This is almost certainly a bad idea and will get your emails dropped as spam; use the Static From Name & From Email and the Dynamic Reply To Name and Reply To Email.

I did that by copying the form field names by the frontend form to these boxes in the "dynamic" boxes, such as "Your name"

I think that this may be the Label from the input, not the Name. Form names cannot have spaces in them.

Bob
jonwilkin 10 Oct, 2011
Thanks. I changed the labels to "Name" and "Email" I don't understand what "Dynamic from name" and "Dynamic from email" are for - I can't see they do anything when I submit the form. Also,why are the other dynamic fields "to," "subject" "from name" and "fr9om email" even there if using them is a bad idea?
jon
GreyHead 10 Oct, 2011
Hi Jon,

The only Dynamic input that causes problems is the Dynamic From Email (and the Dynamic From Name goes with it).

I think that they are there because some people complain if they are not there. Though overall more complain when they use them and their emails aren't delivered.

Bob
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