Forums

Dynamic Reply To uses administrator email as well. Is there a way to not use the site's server email address? The dynamic reply to works for the email field, but also adds in the site's email in the global config. I can't seem to find where to configure that.

Hi hdbwepros,

Use a Static From Email & From Name.

Bob

I have one set up. Or are you saying the dynamic part is buggy for now

Hi hdwebpros,

If you have a Static From Email that should over-ride the email in the server settings unless it is invalid.

NB You can't use Static & Dynamic From Email at the same time.

Bob

Thanks. The site is on a development server with a temp URL, so the from email might not count as valid.
When the site pushes live and the from email becomes valid, you are saying the extra reply to email will go away then?

Hi hdwebpros,

I don't know, sorry :-( You'll know soon enough when the site is on a production server.

Bob

I can confirm what hdwebpros is saying. It appears that regardless of whether you specify a Reply To e-mail or not, the administrator e-mail from the Joomla configuration is being prepended as a Reply To recipient.

For example, presuming [email]administrator@email.com[/email] is the Joomla configuration...

Scenario 1:
Setting: No Reply To
Result: The e-mail is sent with Reply-To: [email]administrator@email.com[/email]

Scenario 2:
Setting: Dynamic Reply To of email (populated as [email]me@me.com[/email])
Result: The e-mail is sent with Reply-To: [email]administrator@email.com[/email], [email]me@me.com[/email]

Scenario 3:
Setting: Static Reply To of [email]nobody@nobody.com[/email]
Result: The e-mail is sent with Reply-To: [email]administrator@email.com[/email], [email]nobody@nobody.com[/email]

Hi Bizzynate,

Well, that will happen (more or less) if you haven't specified a From Email address.

In Outlook what I see is a normal Reply To result (see the image) and when I click Reply the email from the Reply To field is used.

Bob

Bizzynate, did you specify a valid "from" email address? (I think by valid it has to be associated with the .com, so if your joomla site is <!-- w --><a class="postlink" href="http://www.test1234.com">www.test1234.com</a><!-- w --> then your from email must be [email]something@test1234.com[/email].)

Bob correct me if I am wrong

Hi, gents. Yes, I did provide a "From" e-mail address in my configurations and still get the "Reply-To". The domains of the site matches the e-mail address, too. I still think something within the inner workings of ChronoForms is prepending the administrator e-mail to the "Reply-To" field. This is a new behaviour in the latest iteration of ChronoForms v4 as I did not have this problem before.

Hi bizzynet,

Ah, is this new in RC2.0? I haven't installed that yet - I haven't seen it in RC1.9

Bob

Hi.

I'm having the same issues with J1.7 CFv4 RC2.0

Hi,

I've just spent 90 minutes digging around this. I can confirm that it happens. I don't think that it's a ChronoForms bug* - rather that something has changed in the Joomla! mailer code. So far I haven't found out what that is.

Bob

* If I delete the values of the ReplyTo Email & Name from the sendmail command it still gives the same result so it isn't that ChronoForms is wrongly posting values . . . or at least I don't think it is.

*bump

its old yet somehow new.


the below statement is right ....

Hi,

I've just spent 90 minutes digging around this. I can confirm that it happens. I don't think that it's a ChronoForms bug* - rather that something has changed in the Joomla! mailer code. So far I haven't found out what that is.

Bob

* If I delete the values of the ReplyTo Email & Name from the sendmail command it still gives the same result so it isn't that ChronoForms is wrongly posting values . . . or at least I don't think it is.

... it is a joomla bug, also a bug that was corrected :
http://joomlacode.org/gf/project/joomla/tracker/?action=TrackerItemEdit&tracker_item_id=26612


following that patch, looks like the admin email bug is gone, yet not from chronos. After i apply the patch seems that i get a weird error:
"Language string failed to load: invalid_address: "
FIXED: just make sure the "From email" and "From name" in joomla Mail Settings are NOT EMPTY. (might be a joomla error, dont care about this one)

I don't like the long series of spam questions unswers, i might help if i say:
- i tried to mail with dynamic reply-to
- i tried to mail with static reply-to
- i tried to mail without reply-to
- i am using Chronoforms_J1.6_V4_RC2.0.zip component
- i am using a simple contact form nothing manually added.

the result is always the same:
"
from exemple.org no-reply@host.org
reply-to "exemple.org" <no-reply@host.org>, name <name@host.com>
"

The above translates into: the from name is added into reply-to no mater what i do.

Any solution?

Ah hah. The site I was working on was a temp server. Now I am working on a live site and found out this happens. But, nothing to do with CF and we are close. In addition to the steps said above (besides that patch) just make sure that the email address that is the administrator email, set in the global config for Joomla!, is a valid email with the same domain name as the last part. So, if your site is
<!-- w --><a class="postlink" href="http://www.supersite.com">www.supersite.com</a><!-- w -->
the email has to be a valid email ending in @supersite.com.

As soon as I did this it worked. I hope it helps

Hi Nophin,

I've just re-found this thread. The Reply To problem is another Joomla! bug that adds the admin email address to any REply To email address used. (the bug has been reported). See this post for a description and fix to the Joomla! code.

Bob