Timed Out issue

When some visitors to my site hit the submit button on my form they get a Timed Out error message. How can I solve this? I don't see anything in Chronoforms related to length of user session. On another forum I found a reference to a keep-alive script but it didn't give the script or where one could find it.

Any suggestions? Thank you!

Hi GEbaseball,

The Session length is a Joomla! setting in the site Global Configuration. By default it is set to 15 minutes.

Normally 15 minutes is long enough to complete a form unless there are many questions or users get diverted.

The keepalive code is

<?php 
JHTML::_('behavior.keepalive'); 
?>

and goes into the Form HTML. IN CFv4 there is an option in the Show HTML configuration that does the same thing.

Bob