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hi,
I've spent days to find a solution, also in this forum, but couldn't find the right one... hope you guys can help me.

I installed chronoforms V4 RC1.8 on joomla 1.6.3 and it worked perfectly. Then I moved to another server, everything works fine except the chronoforms. When I try to enter the links to the "Wizard Edit", "Frontend view", "Form Wizard" or "Easy Form Wizard", I get the 500 Internal Server Error. The same when I try to submit the form in the frontend. But I can enter the "Form Manager" , also can follow the formname-link to edit the form and do the validation without any problems.
My first server was based on linux, the one now is based on windows (iis7) - might there be the problem?

Don't know what to do now... does someone has an idea? thanks!

Hi crash88,

I'm guessing that it's an IIS problem and probably something to do with site security. That said I have no real idea and there have been no other reports of IIS problems (though it's nothing like as widely used as Unix).

Sorry but I've nothing useful to suggest except to check the site logs and try to pin the problem down to some specific part of the code.

Bob

Hello,

I too have the same problem, the control panel can do the "FormManager" but when I try to start the "Wizard" I get error 500 "There was a problem that can not display the desired resource. "

The version of "ChronoForms"is "Chronoforms_J1.6_V4_RC1.8"
The version of J! is "Joomla_1.6.3_ita-Stable"

Can anyone help me?

Hi elsabz,

Are you also on an IIS server?

Please try upgrading to the latest release of ChronoForms - RC 1.9. I'm not sure what else to suggest.

Bob

Hi Admin,

I'm on a Hosting Server "databasemart.com"
I installed version Chronoforms_J1.6_V4_RC1.9,
but unfortunately the problem is always the same.

Thanks for the help.

Hi elsabz,

That is Windows-IIS hosting as far as I can see.

I can only suggest that you check the server logs and/or talk to Database Mart help to see if you can get any better idea what is causing the error.

Bob

Hello,
I asked if Databasemart permissions and folder settings are correct on my web space, they told me that everything is in order. I do not know what to do I checked the settings in the Joomla control panel and everything seems ok, who can help me? I have to ask for help to support chronoengine?
Thanks...

Hi elsabz,

I'm really sorry to leave you stuck between our help and Databasemart but clearly all is not correct with your server settings. Can you check the server logs to see what is causing the error?

Bob

Hello admin,

What should I look on the server log?
I opened the log file of yesterday, contains many lines ....
This is when the error:

2011-06-21 12:31:59 GET /administrator/index.php option=com_chronoforms&task=form_wizard&wizard_mode=easy - 87.30.77.183 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+Trident/5.0) 91efd9549267528ac6f3ed8e070935ef=v7u4r8u90vednemf5dvq9h6ab7;+953fbc82533d53b38515fb3d9019b43d=s8fc26dv6ld97o1mme6ib5vn35;+jpanesliders_panel-sliders=0 http://www.mydomain.org/administrator/ www.mydomain.org 500 1391 539 1140

Hi elsabz,

That looks like the right error message but means no more to me than it does to you. Please send the log message to your ISP and ask them to explain to you what exactly is causing the error.

Bob

Hy admin,

I sent the logs to Databasemart line, this is their response:

Please tell us how to get the error message step by step. So we can test it for you.

Hi,

. . . and you've told them?

Bob

Hi Admin,

no, they told me to check you!
However, I'm tired of this story!
I'm sorry because it seems a good service, but I think with Databasemart no longer work!
Now I installed "joomla" on another host and I found that it works and the command ChronoForms "Wizard" works well!
I wanted to ask two questions:
1) The license we have validated on databasemart I can get back?
2) ChronoConnectivity for "joomla" 1.6 when he's ready?

Thanks

PS. I do not understand why my UserID is now with my e-mail when I always put elsabz, can be removed from public places and putting in place elsabz address?