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Edit My Contact Form

blgriffin83 03 Jun, 2011
Another company created our website but I'm trying to do some editing on my own. Our web address is <!-- w --><a class="postlink" href="http://www.crownexterior.com">www.crownexterior.com</a><!-- w -->. I'm logged in as administrator on the site and am in chronforms>Email Templates. I'm trying to to add a "*" sign next to "Email Address" and color all "*" signs red. But when i edit the text, it doesn't change anything on my website.

Another problem I have after playing around in chronoforms is under Setup Emails > Email Properties, "Enabled" is set to "No". When I change it to "Yes" and save and come back, it's set to "No" again. On the Forms Management page it says "Enabled: 0" "Disabled: 2" What have I done wrong?
blgriffin83 04 Jun, 2011
I'll go ahead and post screen shots to save some time here. The first screen shot shows what my original settings were and the second shows some changes that I made. I should probably mention that now my emails are coming very very slowly, more than 1 hour so it's hard to test. It was working fine before I started messing around. Notice how Enabled is set to No even after I keep changing it and Applying and Saving. It just keeps reverting back to No. BTW, in the General tab, email the results is set to Yes.
[attachment=1]Original.jpg[/attachment]
[attachment=0]Change.jpg[/attachment]
GreyHead 04 Jun, 2011
Hi blgriffin83,

You have to click the Apply button at the bottom of the Properties box before saving. This does nothing visible but is essential.

You are in the wrong place to add the * nect to Email address. You can do that on the Form Code tab by clicking {+/-] next to the Form hTML label. Insert <span style='color:red;'>*</span> at the end of the Email label.

Bob

PS I strongly recommend that you do *not* use the Dynamic From Email element in your Email Setups. Using this often results in your emails being marked as spam and dropped into a spam filter. Instead use the static From Email with an address that matches the site domain name and use Dynamic ReplyTo Email for the user email. The result is the same but with a much better chance of good delivery.
blgriffin83 04 Jun, 2011
Thanks GreyHead. I got my emails working again! The only thing I'm having trouble with is the Dynamic ReplyTo. I cannot find this option on mine. Am I overlooking something?
GreyHead 05 Jun, 2011
Hi blgriffin83,

Must be an older version of ChronoForms I think - the current one looks like this . . .

Bob
blgriffin83 05 Jun, 2011
ah ok. it's not a big deal as it is now. thanks for your help!
blgriffin83 05 Jun, 2011
A few more questions. In "Email Templates", why is there two? I edited the top one and it clearly changes how I receive the emails which is great, but what does the bottom one do?

Also, how can I edited the color and font of the attached screen shot where it says

Call: 469-366-6167

Email: [email]freequote@crownexteriors.com[/email]
Or complete the form below:

[attachment=0]Crown Exteriors Contact Form.png[/attachment]

Is there a way to edit this part other than the HTML or is it the only way?

Here is the Form HTML Code:

<h3>Call:    469-366-6167</h3>
Email: <a href="mailto:freequote@crownexteriors.com">freequote@crownexteriors.com</a><br>Or complete the form below:

<table width="100%" border="0" style="font-size:12px">
  <tr>
    

<td>Name <span style='color:red;'>*</span> :

<br>

       <input type="text" name="name" style="   border: none;
   position: relative;
 padding-right: 61px;
   display: inline-block;

">
<br>
    Address : <br>
    <input type="text" name="address" style="   border: none;
   position: relative;
 padding-right: 61px;
   display: inline-block;

">
    <br>
    City : <br>
    <input type="text" name="city" style="   border: none;
   position: relative;
 padding-right: 61px;
   display: inline-block;

">
 
   </td>
  </tr>
  <tr>
    <td><table width="100%" border="0">
      <tr>
        <td>State : </td>
         <td>Zip: </td>
      </tr>
      <tr>
        <td><input type="text" name="state" size="4"></td>
        <td><input type="text" name="zip" size="4"></td>


      </tr>
    </table></td>
  </tr>
    <tr>
    <td>Phone <span style='color:red;'>*</span> : 
<br>
      <input type="text" name="phone" style="   border: none;
   position: relative;
 padding-right: 61px;
   display: inline-block;


">
      <br>
      Email Address 
<span style='color:red;'>*</span>:
<br>
      <input type="text" name="email"  style="   border: none;
   position: relative;
 padding-right: 61px;
   display: inline-block;


">
  
      </td>
  </tr>
  <tr>
    <td>Interested in (check all that apply) : </td>
  </tr>
  <tr>
    <td><table width="100%" border="0">
      <tr>
        <td><label>
          <input type="checkbox" name="window" value="Windows">
          Windows</label></td>
        <td><label>
          <input type="checkbox" name="paint" value="Paint">
          Paint</label></td>
      </tr>
      <tr>
        <td><label>
          <input type="checkbox" name="shutters" value="Shutters">
          Shutters</label></td>
        <td><label>
          <input type="checkbox" name="carpentry" value="Carpentry">
          Carpentry</label></td>
      </tr>
      <tr>
        <td><label>
          <input type="checkbox" name="gutter" value="Gutter">
          Gutter</label></td>
        <td><label>
          <input type="checkbox" name="siding" value="Sliding">
          Siding</label></td>
      </tr>
      <tr>
        <td><label>
          <input type="checkbox" name="other" value="Other">
          Other</label></td>
        <td> </td>
      </tr>
    </table></td>
  </tr>
  <tr>
    <td>How did you hear about us?<br>
        <input type="text" name="hear" style="   border: none;
   position: relative;
 padding-right: 61px;
   display: inline-block;
">

  <tr>
    <td><div align="center">
      <input type="submit" name="submit" value="Give me a FREE Estimate!">
    </div><br><span style='color:red;'>*</span> Indicates Required Field</td>
  </tr>

</table>
GreyHead 06 Jun, 2011
Hi blgriffin83,

There are two email templates because you have two Email Setups - the second one is the pink box with nothing in it. Click in the box and use the trash can icon to delete it and the second template will go too once the form is saved.

The simplest way to style the text it to add the CSS directly into the Form HTML box for those two elements.
<h3 sytle='color:navy; font-weight:bold;' >Call:    469-366-6167</h3>
<div><em>Email: <a href="mailto:freequote@crownexteriors.com">freequote@crownexteriors.com</a><br />Or complete the form below:</em></div>
for example.

Bob
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