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Can't submit form on site

willp 26 May, 2011
I have chronoforms installed on many sites and never had a problem with it until now.

There are 2 forms on the site and one when submitted pauses then reloads the blank form, the other one on the contact page seems to submit then just displays the following message:

"There is no form with this name or may be the form is unpublished, Please check the form and the url and the form management"

You can view the form here: http://www.thec.biz/contact-us.html

It is the most recent version 3 installed on the site and the same with the plugin. I had the installation validated but it still didn't work so i then reinstalled it which is way its currently not a validated install. Any ideas?
willp 26 May, 2011
I unistalled all components and plugins and tried again, and it seems to be working now. Strange...

UPDATE

okay actually its not working. I enabled the image captcha and duplicated them form, then dited the new one to add in extra information and a differnt name, now they are both not working.

I deleted them both then created a new one with a different name and tried it with and without image captcha and its the same problem.
willp 26 May, 2011
Okay i've given up on v3 and installed version 4. A bit of a head scratcher compared to version 3 but i'm getting to grips with it, but for some reason the subject Name keeps coming through as "array".

May need to post a new one about this in the v4 forum, but i thought i'd ask.
GreyHead 26 May, 2011
Hi willp,

I can't see any reason for the array result. The name input looks like a normal text input from here.

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob
willp 27 May, 2011
I have attached the backup.

I was having a problem with the captcha as well. using the internal one the code displayed fine but each time i entered the code and submitted the form it said the code was incorrect. When i removed the event loop it did submit fine though it would submit wether the code was correct or not.

I have tried putting in the google recaptcha but have no success with this, and i have followed the instructions about adding the tag in the custom code but just the tag appears on the site (and i have put in my on public and private keys for this domain).

Thanks for any help...

[attachment=0]CFV4_FormsBackup_ON_www.thec.biz_27_May_2011_08_55_17.cf4bak.zip[/attachment]
GreyHead 27 May, 2011
Hi willp,

I didn't get any array error from the Name input; I did get a warning message that turned out to be from the pipe | in the Email Subject box - I replaced it with a : and all is well again.

To get ReCaptcha to work you need to include the {ReCaptcha} code in a Custom Element on the Preview tab with the other form elements (not on the OnLoad tab). I'm not sure why there isn't an Element for this like the Captcha Input element :-(

The Core Captcha works OK: you need the Captcha input element on the Form Preview tab.

Bob
willp 27 May, 2011
Hi thanks for your reply, i now have recaptcha working (i just needed to put that tag in the right place according to your instructions). Also the | pipe seemed to be causing the array problem, once i replaced it, it came through fine. The only thing not working now is the checkBoxes Group as the field is just coming through as the tag. Thanks for your help!
GreyHead 27 May, 2011
Hi willp,

For a checkbox array you need to add a Handle Arrays action to convert the array result into a string for saving or emailing.

Bob
willp 27 May, 2011
Yeah i found that little tidbit in another thread after searching, and its now working as it should be, phew!, thanks once again for your assistance...
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