Hi tsili,
There is nothing that I can think of that is browser specific in the code to send emails.
By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.
Bob
Hi GreyHead,
I 've just sent you the details by mail.
Thanx for everything!
Hi Tsili,
You have a form name of 'Join-Us' and at least one input name 'E-mail' which have dashes in them. W know that dashes can sometimes cause problems so I suggest that you rename these using unders-scores, or nothing at all e.g. join_us or joinus / e_mail or email.
I strongly recommend that you do *not* use the Dynamic From Email element in your Email Setups. Using this often results in your emails being marked as spam and dropped into a spam filter. Instead use the static From Email with an address that matches the site domain name and use Dynamic ReplyTo Email for the user email. The result is the same but with a much better chance of good delivery.
Bob
Hi Bob,
First of all, thank you very much for taking the time to look into this.
I tried all of your suggestions but the problem still exists😟
Anything else I can try? The only thing I can think of is creating two new forms identical to the old ones...
Cheers
Hi tsili,
Just tried to look again but the login no longer works - or at least I can't login.
Bob
Sorry Bob,
you can try again.
I thought you wouldn't need it anymore so I deleted it.
The only thing I reverted back to my original settings was the Dynamic From Email etc. cause when I did it your way, mails were marked as spam!
Thanks
Hi tsili,
Took another look but I don't see anything on your form setup, or in the CF code to suggest why this might be happening :-( Nor do I remember hearing it being reported before.
It might be related to the File Uploads action, there have been some reported bugs in that in another thread.
Bob
You're not using a form in the module too are you? I'm having a similar problem, but I have a form on the page and a form in a module. When I submit either form, I get emails as if I'd filled out both of them! Oddly, it's not a problem on my OTHER J1.6 site using the same version of ChronoForms and a similar setup with the two forms.
Hi megana,
I think this might happen if both forms have the same name. But shouldn't do otherwise.
Bob
@megana: I only have one form, published in a module position.
@Bob: OK Bob, thanx. Is it possible someone to test the problem I am facing to see if it's a bug or not?
Cheers
Hitsili,
By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.
Bob
Hi Bob,
I believe you are referring to megana cause you have already checked my site!
Cheers
Hi guys,
If you have 2 forms on 1 page (e.g: 1 in a module and another in the body or another module) then when you submit both forms will be submitted and any on submit actions on both will run, the solution to this issue is 1 of 2 things:
1- you disable the "Relative URL" setting in your form's "Edit" page, but this may still run the module's form submit stuff.
2- add some server side check in the onSubmit event for the module's form to check that the form submitted is the one in the module.
I will try to improve this in the coming version
Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
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