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Hey guys,
I just installed v4 on Joomla 1.6x

I've finally gotten the form to display correctly after wrestling with the jQuery v/s MooTools stuff, and reading the "basic form" tutorial - but now I'm kind of stuck.
The URL is http://webtest.asteriasgi.com/index.php/solutions
The "Request a Demo" link at the bottom right of the content area is what I'm using to jQuery in the form.

The form is loaded upon page load - but it doesn't display until you hit the pseudo link. Ok - the form seems to function correctly (i.e. if you don't fill out the fields correctly it alerts you to it) but upon submit, the form just disappears (not really a bad thing)... yet no email is generated and there is no thanks message.

I've installed the plugin, component, and module. I'm displaying the form via the module in a joomla location that's contained inside my "hidden" div

I've got the following two actions on the On Submit section:
"Show Thanks Message"
"Email 1"
Both are configured, the email is configured with a basic template:

Name: {Name}
Email: {Email}
Phone: {Phone}
Problem:
{Problem}

and a static email address/subject/to/from to run with....

Hi gncnew,

I'd suggest that you debug the form on it's own page before using the JQuery modal window. I checked on what I would expect to be the form URL but there is only an empty page there?

The Thank you page is there but it is in the modal window so you don't see it until you click Request Quote again.

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Wow, not even sure what's up - but I created a menu link that's available on all pages (other than the home page) at the bottom. Two items: "Events and Promotions" and then "Request a Demo".

That latter is just a regular menu link from the option of "chronoforms"... but the page it goes to gives nothing.

Do I need to disable the modal version?

Hi gncnew,

There has to be something odd going on here :-(

Neither of those links show anything - do you have the form name set in the Menu item configuration?

Bob

I'll give you admin access if you want so you can dig around. Like I said, it seems like everything's in order, but there's a big chance I'm just missing something very small.

Hi gncnew,

I suspect that there is something wrong with the site Email Server setup. There's nothing obviously wrong with the Form and a backup copy I restored on my test site works fine (I changed the To email to my address).

Try changing the default From email address in the Global Configuration to an address that matches the site domain - that might be the problem.

Bob

PS I made one small change, the To & From email addresses were the same and this can cause problems so I changed the From address to info@... (it was sales@...)

I think you're right about the mail protocol. I enabled the inherent Joomla form and it can't send out either.

I'm on a "test server" found off a subdomain. So I'll have to wait until the site goes live before I can test again. Thanks.