Email not sending?

Hello,

I'm sure this has been solved many times...

I had a website working well on a home based server, then moved to a web hosting provider. Since then everything works except the email from my form.

I got all necessary details from the ISP and entered them in the Global Configuration - the requirement is for authenticated SMTP - and these all seem to work, at least I receive no error messages.

Authentication = Yes
Security = None
Port = 25
User = [email]admin@deltaone.id.au[/email]
Password = ****** (yes it is correct)
SMTP Host = mail.deltaone.id.au

I put debug on the form and again everything seems to work:

1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [FirstName] => Tim [LastName] => Shirley [Address] => somestreet [Town] => sometown [Postcode] => 1234 [Country] => Vic [Club] => XXX [Email] => [email]tshirley@internode.on.net[/email] [radio0] => Club [Type] => Anything [Reg] => YYY [Comp_Id] => D1 [radio1] => No [radio2] => No [radio3] => Yes [radio4] => Yes [radio5] => Yes [button_27] => Submit [c42a4452cbb811a6875cf1927daeaffd] => 1 [1cf1] => d8e2061056237c41e023344f5800b48f [chronoformname] => 2012_Entry )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK
8. An email has been SENT successfully from (2012 Nationals Website)admin@deltaone.id.au to [email]tshirley@internode.on.net[/email]
9. Debug End

Any thoughts? Is this a question for the ISP?

Thanks

Tim

Hi Tim,

The "An email has been SENT successfully" message means that ChronoForms has passed then email to the Joomla! mailer and received an 'OK' message back. If the message hasn't been received either (a) there's a problem with the mailer setup or (b) it's been marked as spam and dropped somewhere en route.

You can check the mailer with one of the article 'mail a friend' links to see if that delivers correctly.

Bob