Hi all,
i'm new to this forum, and i hope you could help me!
When a form is submitted to a "gmail.com" or to the webSite domain email address everything goes well. If I change the "To" email field, with other email (I tried with @email.it and @libero.it), the form is not email, although the DEBUG shows "An email has been SENT successfully from (myDomain.net)info@myDomain.net to [email]xxxx@email.it[/email]"
Do you have any idea what i'm missing??
Very thank sin advance for every help
Hi gnoccosim,
Most likely it's been sent but ended up in a spam folder somewhere.
Please turn debug on in the form General Tab, then submit the form and post the debug - including the 'dummy emails' results here.
Bob
No, nothing in the spam folder.
Someone told me that probably i haven't configured a Smart Host. (I've no idea how to do this)
However this is the Debug result
1.Form passed first SPAM check OK
2.Form passed the submissions limit (if enabled) OK
3.Form passed the Image verification (if enabled) OK
4.Form passed the server side validation (if enabled) OK
5.$_POST Array: Array ( [numero] => 0 [oggetto] => [text_1] => ttttt [text_2] => t [text_3] => tt [text_4] => t [text_9] => t [text_5] => t [radio0] => No [cmbIdraulico] => NO [cmbElettricista] => NO [cmbMuratore] => SI [text_8] => [email]tequilaylemon@gmail.com[/email] [button_7] => Inviaci la segnalazione [540fd82fbad8c9ddefd8c3259ac6694b] => 1 [1cf1] => 2db8cdad699c0591fea5ad154b1baa67 [chronoformname] => FrmSegnalazioneGuasto )
6.$_FILES Array: Array ( )
7.Form passed the plugins step (if enabled) OK
8.An email has been SENT successfully from (myDomain.net)info@studiodambrosio.net to [email]yyy@gmail.com[/email]
9.An email has been SENT successfully from (myDomain.net)info@studiodambrosio.net to [email]yyy@gmail.com[/email]
10.An email has been SENT successfully from (myDomain.net)info@studiodambrosio.net to [email]xxx@email.it[/email]
11.Debug End
.
Thanks for the replies!
If for dummy email you mean the ones in the output of the debug, here they are below:
E-mail message
From: MyDomain.net [info@MyDomain.net]
To: [email]xxx@gmail.com[/email]
CC:
BCC:
Subject: Pratica di segnalazione guasto n.25
RIEPILOGO SEGNALAZIONE GUASTO
Pratica Numero: 25
Indirizzo: ttttt
Nome e cognome condomino: t
Interno del condomino: tt
Data e ora per essere ricontattato: t
Numero al quale essere ricontattato: t
Segnalazione: t
Si richiede apertura sinistro all'assicurazione ? No
Richiedi intervento idraulico? NO
Richiedi intervento elettrico? NO
Richiedi opera muraria ? SI
Email: [email]xxx@gmail.com[/email]
Files:
E-mail message
From: MyDomain.net [info@MyDomain.net]
To: [email]xxx@gmail.com[/email]
CC:
BCC:
Subject: Pratica di segnalazione guasto n.25
RIEPILOGO SEGNALAZIONE GUASTO
Pratica Numero: 25
Indirizzo: ttttt
Nome e cognome condomino: t
Interno del condomino: tt
Data e ora per essere ricontattato: t
Numero al quale essere ricontattato: t
Segnalazione: t
Si richiede apertura sinistro all'assicurazione ? No
Richiedi intervento idraulico? NO
Richiedi intervento elettrico? NO
Richiedi opera muraria ? SI
Email: [email]xxx@gmail.com[/email]
Files:
E-mail message
From: MyDomain.net [info@MyDomain.net]
To: [email]yyy@email.it[/email]
CC:
BCC:
Subject: Richiesta opera di muratura - Segnalazione guasto n.25
RIEPILOGO SEGNALAZIONE GUASTO
Pratica Numero: 25
Indirizzo: ttttt
Nome e cognome condomino: t
Interno del condomino: tt
Data e ora per essere ricontattato: t
Numero al quale essere ricontattato: t
Segnalazione: t
Si richiede apertura sinistro all'assicurazione ? No
Richiedi intervento idraulico? NO
Richiedi intervento elettrico? NO
Richiedi opera muraria ? SI
Email: [email]xxx@gmail.com[/email]
Files:
Hi gnoccosim,
Assuming that mydomain.net is the same as the site domain these should be fine. The Success message says that ChronoForms has passed the email to the Joomla! emailer and has received a success message back (this isn't too reliable as there can be errors despite this).
As the gmail messages are being sent and the email.it one's are not then it's most likely that they are getting caught up in the email.it spam filters. If they aren't in your spam folder they have most probably been dumped somewhere en route.
Bob
Yes, probably it's as you say, but why?? Possible that this happens just to me??😟
Hi gnoccosim,
Hard to say, the most common reason is that the From Email address doesn't match the site domain. But there are many reasons why emails get marked as spam :-(
Bob
I resolved the problem!!!! Very simply, I changed the PhpMail function to SMPT Server in the site configuration and now all mails are delivered!
:)