problem send e-mail

i have a simple form http://www.tv1.it/index.php?option=com_chronocontact&Itemid=73.
but if i click Vote the system not send e-mail

Can you help me?

thanks

Vittoro

Hi vittoro,

Please check the following:

a) That 'Send Emails' is set to 'Yes' on the Form General tab

b) That you have a valid Email Setup - if the box is green it's valid, red is invalid (see d below)

c) That you have set 'Enabled' to 'Yes' in the Email Setup Properties box

d) A valid Email Setup requires To, Subject, From Name and From Email elements (or the Dynamic equivalents) in the *same* setup box.

e) The element boxes must contain strings for the static elements or valid input names from the form for the Dynamic elements.

f) The To and From Email boxes must contain valid email addresses

g) The From Email address should match the Domain name.

h) The To email address should not be the same as the From Email address.

The e-mail problem it is now ok.

Is it possible to know the Ip adress by computer submit the form?


Vittorio

Hi Vittorio,

Yes, it's included by default unless you turn it off in the Email Setup | Properties box

Bob

Ok, Thanks,

The last question!
it is possible stopped the e-mail if submit the form more time the same IP adress?

Vittorio

Hi vittorioro,

It is possible, but it needs some coding. You'd need to:[list=a]

disable the Email Setup

save the form results to the database

then add code in the OnSubmit Before Email box to check if the IP address was already stored and enable the Email if it is a new IP address

[/list:o]

Bob

Thanks for posting this information it helped me trouble shoot the same problem. I discovered that I needed to click on 'Apply' to persist the changes I made to the form elements in the send email configuration, that along with your steps above helped me solve this.