Can,t receive email [RESOLVED]

nitromedia 25 Jan, 2011
Hi !

I don't received email form when i send a form via CF.

Email status is green and enabled, smtp is configured and working (i've made a test with joomla'a contact form, BUT I've had to change 2 line of code, see the following link : https://help.brinkster.com/KB/a189/joomla-error-phpmailer-recipients-failed.aspx ) When i ask for the debug, everythings seems normal : (no error or red message)

   
1. Form passed first SPAM check OK
   2. Form passed the submissions limit (if enabled) OK
   3. Form passed the Image verification (if enabled) OK
   4. Form passed the server side validation (if enabled) OK
   5. $_POST Array: Array ( [nom] => rewrwer [courriel] => xxx@gmail.com [raison_demande] => Achat [input_textarea_4] => rwerwerwer [chrono_verification] => NLAMr [input_submit_6] => Submit [4f8df31765416035c57d2fd8c60e8822] => 1 [1cf1] => dec81292cd923faba9851b8f3c217b0b [chronoformname] => contact )
   6. $_FILES Array: Array ( )
   7. Form passed the plugins step (if enabled) OK
   8. An email has failed to be sent from (rewrwer)xxx@gmail.com to xxxx@gmail.com (or whatever email i put in there)
   9. Debug End


So, when i try to send email, it's not working.

[list]1. Do I have to set something up for CF so he can understand to use SMTP ?[/list] [list]2. Do I have to change the $email_sent line of code ( components > chronocontact > librairies > mails.php line 230) like i did for contact form ?[/list]
[list]3. Do I have to put my email from SMTP config like receiver for the email ?[/list]



Help would be SO MUCH appreciated !!
nitromedia 27 Jan, 2011
Finally, i've found out the solution.

The From Email had to be the same email than the email for the SMTP account. Now everything's working fine !
GreyHead 30 Jan, 2011
Hi nitromedia,

Well found.

Unfortunately ISPs constantly tighten up their requirements for spam blocking. I've often seen that the From Email needs to match the site domain name; I don't recall seeing anyone say that the full email address had to match before :-(

Bob
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