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Mail all of a sudden doesn't arrive

digiweb 25 Jan, 2011
Forms worked great for a long time. Around the end of Dec. mail with form contents stopped arriving at destination. As far as we know there were no changes to the site just before then. It had be updated to joomla 1.5.22 when that had come out.

I ruled out:
- mail is "on" for forms
- smtp, sendmail and php mail all work when sending the contact (non chrono)
- chrono debug always shows success on every line
- using various HTML characters such as tables and strong tags in the email template don't seem to affect anything

I narrowed it down to this: if the email template is 227 characters or fewer, the mail arrives at the destination. If it is 272 characters or more, it does not arrive.

I haven't tested the number of characters between 227 and 272. I would imaging 256 is going to be a magic number here but that's only a guess.

I can consistently get mails if my email template is really small. I consistently don't get mails if it's at 272 characters or greater.

I am so stumped. Any ideas?
digiweb 25 Jan, 2011
p.s. I can send a 500+ character message through the site's contact (non Chrono) form and it arrives at the destination ok.
Max_admin 26 Jan, 2011
Hi,

it has the same characters limit problem with SMTP ? did you try to ask your host admin about any server changes made at that time ?

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
digiweb 29 Jan, 2011
While I was investigating the logs the durn thing started to work again!

I added a second message using the form code php area that just says "You have a new form submission" and it has a link to the database records.

That way if there is a size-of-message issue the smaller message is more likely to get through.

Thanks for your reply.
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