email activation

I created a form by copying the html code into the code box. Then when I try to "activate email" in the "setup email" form by changing 'no' to 'yes,' it changes back to 'no.' Is then a fix other than creating the form again with the wizard? Thanks.

Hi jonwilkin,

Copying into the Form HTML should be fine and isn't related to the Email Setup.

Usually the Enable Email option is greyed out until the Email Setup is complete.

Please check d, e, and f from the following:

a) That 'Send Emails' is set to 'Yes' on the Form General tab

b) That you have a valid Email Setup - if the box is green it's valid, red is invalid (see d below)

c) That you have set 'Enabled' to 'Yes' in the Email Setup Properties box

d) A valid Email Setup requires To, Subject, From Name and From Email elements (or the Dynamic equivalents) in the *same* setup box.

e) The element boxes must contain strings for the static elements or valid input names from the form for the Dynamic elements.

f) The To and From Email boxes must contain valid email addresses

g) The From Email address should match the Domain name.

h) The To email address should not be the same as the From Email address.

Bob

Thanks. I am so dumb - I forgot "apply" at the bottom of the box. It is fine now. Thanks again. jon