Email reply field question

Juliusm31 09 Nov, 2010
Hi,

My client requested that when he sends a reply to a completed form, the respondent's email address appear in the To: field.

Since the form is sent from my client's email account this might be tricky. So I guess my question is, how do I get the user's email address into the To: field upon reply?

Is this even possible?

Any help appreciated.

Thanks.
GreyHead 09 Nov, 2010
Hi Juliusm31,

Use the static From Email with an address that matches the site domain name and use Dynamic ReplyTo Email &Dynamic From Name for the user email & name.

Bob
Juliusm31 09 Nov, 2010
Hi Bob,

Thank you for your reply.

When I add the Dynamic Reply to Email and hit apply, it doesn't apply it. When I delete the Static From Name and replace it with a Dynamic From name, I can't apply it or save it.

I have a static From email that is @domainname

So it basically boots everything you told me to do.
GreyHead 09 Nov, 2010
Hi Juliusm31 ,

Have you put a valid input name in the Dynamic Reply To Email box? (with no brackets or quotes)

Do you also have a Dynamic Reply To Name element?

Bob
Juliusm31 12 Nov, 2010
Solved. Thanks Bob!!!

Stupidly I had "name" and "email" in those fields instead of [text_1] and [text_2].

So if you're reading this and have the same problem, you have to check into your form code and find the input name to insert into the setup email configuration fields. It'll look something like:

name="text_8"

I'll start a new thread for my new problem. 😀
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