Internet Explorer Issue

Hi there,

I've searched the forums and have checked out all the things that people found "solutions" to regarding internet explorer. I'm still stumped..

<!-- w --><a class="postlink" href="http://www.yatestours.com">www.yatestours.com</a><!-- w --> -> click the book now link.

sending from any browser works except Internet Explorer. Any chance that someone can look at the code and tell me if you see anything weird? I'm happy to PM username and password details if required. I need to get this sorted out asap😟

When I first took a look at the code, the form method was set to post, but when I clicked on the actual HTML of the form it was set to GET. I removed the whole line of code that was in there pertaining to <form.....> and it still doesn't work on IE..

Any suggestions? Pretty please? I'm desperate here😟

Hi foXXXi ,

What exactly doesn't work? The form seems to submit OK in IE8 and there are no error mesages?

Bob

yep, that's what appears to happen.
However, it never gets thru to the email addresses specified.
If I send it using any other web browser, it comes thru, no problem. IE - not a sausage.. just will not get those emails to us.

I've even added in my email address in the BCC box so that I can see if anything happens - NADA😟

Would you like me to pop you the backend details ?

Hi foXXXi ,

Fixed; there were <form> and </form> tags left in the Form HTML and IE took notice of these while FF ignored them :-) Nested <form> tags are illegal HTML so I guess they are both 'correct' here.

Bob

PS The Joomla! version and the ChronoForms version are both out of date and could really use updating

Thank you thank you thank you!!!! You are a complete rock star!
Will donate some $$ into paypal for ya! you're the best!!!!🙂)

Hi foXXXi,

Thank you, much appreciated.

Thinking about it, a booking form should probably save a copy to the database as well - just for security in case an email goes astray. It wouldn't have helped in this case as the failure was before that step but in general it's a good idea.

Bob

that's a good idea.. Any advice as to how to do that though?

Hi foXXXi,

Please check the DB Connection tutorial from the Tutorials link above.

Bob

Hi Bob,
Sorry, one more thing. The owner of the site has just mailed me to say he's received a number of your test messages, but is still unable to get messages from other sources?
When you did the test, did you test from IE?

Not really sure what information I should get from this guy?

Hi foXXXi ,

I tested from FireFox and from IE8.

Try turning on Debug and submit the form from IE8. You should see the DeBug report if all is well. Copy and paste it here if there still seems to be a problem.

And please check the Email Setup To box, I put my email in there and may have corrupted his address when I removed it again - I hope not but it's possible.

Bob

email address is correct🙂
I am working on Mac, hence not being able to test with IE.
I just can't fathom any other reasons for this thing to just not work😟

Hi foXXXi,

Just tested again and everything looks fine from IE8.

Debug image below and email received.

Bob

Thanks again Bob. I'm going to send him the screenshot you sent and let him know🙂
If this doesn't work, then I actually have no idea.. Thanks again..🙂