Emails not being received

CF - 3.1 RC5.5, Joomla 1.5.17

I'm having troubles receiving the emails from these forms. At first they all seem to work fine, then over a couple months they stopped and now I sporadically get emails.

In the beginning to shorten the long URL, we made email addresses @rrmtinc.com rather than from the domain @redrivermotorcycletrails.com. At first, I thought this might have something to do with it, so I changed it to a @redrivermotorcycletrails.com email address with the same problem. I then changed it to a @gmail.com address hoping to get some sort of bounce back email. Nothing. I'm at a loss and not sure why I sporadically get the emailed form results. Sometimes I get them, sometimes I dont.

Here is the URL: http://bit.ly/cfDSx6

Any and all help is much appreciated. I have 3 different forms on this site and they're all having the same problem.

Hi SWopeOffice,

If you are testing with gmail please switch the Mailer to SMTP Server and see if that works OK.

Bob

Hi SWopeOffice,

If you are testing with gmail please switch the Mailer to SMTP Server and see if that works OK.

Bob

when I do that, I get this error message:

SMTP Error! Could not connect to SMTP host.

Hoping this works, and maybe I can get a bounceback email.

Hi SwopeOffice,

It sounds as though you haven't configured an SMTP mail service in the boxes below the drop-down?

Bob

I am having the same issue here. I am not recieveing an email from the form and I am getting this SMTP at the bottom of the test form. Here are my settings so far.


Mail Settings
Mailer PHP Mail FunctionSendmail face-meh-blankMTP Server
Mail from [email]website@website.com[/email]
From Name Website Name
Sendmail Path /usr/sbin/sendmail
SMTP Authentication No xYes
SMTP Security NoneSSLTLS
SMTP Port 25
SMTP Username website
SMTP Password blah blah
SMTP Host mail.website.com



Test results:
1.Form passed first SPAM check OK
2.Form passed the submissions limit (if enabled) OK
3.Form passed the Image verification (if enabled) OK
4.Form passed the server side validation (if enabled) OK
5.$_POST Array: Array ( [text_8] => Jeremy [text_9] => Sheriff [text_11] => 888.888.8888 [text_10] => [email]jeremymg7@gmail.com[/email] [text_12] => world [radio0] => NO [text_17] => [text_16] => 100 [text_18] => 100 [text_20] => 100 [text_19] => 1000 [radio1] => NO [radio2] => YES [radio3] => YES [text_24] => [chrono_verification] => ztYZC [button_27] => Submit [552d0ef776ff13fe086a1c538975f426] => 1 [1cf1] => fc0f11337fb0e8ea19dca5cb9492a256 [chronoformname] => FreeQuoteForm )
6.$_FILES Array: Array ( )
7.Form passed the plugins step (if enabled) OK
8.An email has been SENT successfully from (Badge To Gavel)website@badgetogavel.com to [email]jeremy@website.com[/email]
9.Debug End
Notice
SMTP Error! Could not connect to SMTP host.


What could be the problem here?

Hi MeanGreen7,

Looks like a cproblem with the Site Mailer configuration.

This line is unclear

Mailer PHP Mail FunctionSendmailface-meh-blankMTP Server

It does need to be SMTP server (and not PHP Mailer or Sendmail). Can you send mail from an 'Email a friend' link in an article?

Bob

Hey Bob,

Actually I figured out the issue it was my clients email settings issue with their gmail settings so we got it cleared up now. Thank you and yes I switched it to SMTP Server.
:mrgreen:

Hey Bob,

I was wrong I redid the gmail settings and then corrected the information in the chronofroms email settings, but still getting the error. Here is the new info I have below.


Mail Settings
Mailer: SMTP Server
Mail from : [email]support@badgetogavel.com[/email] (which is a gmail email)
From Name: Justice Solutions
Sendmail Path : /usr/sbin/sendmail
SMTP Authentication : Yes
SMTP Security : SSL
SMTP Port : 465
SMTP Username : [email]support@badgetogavel.com[/email]
SMTP Password :*************
SMTP Host : smtp.gmail.com


Results of Test
1.Form passed first SPAM check OK
2.Form passed the submissions limit (if enabled) OK
3.Form passed the Image verification (if enabled) OK
4.Form passed the server side validation (if enabled) OK
5.$_POST Array: Array ( [text_8] => Jeremy Thompson [text_9] => Sheriff [text_11] => 512.788.0443 [text_10] => [email]jeremymg7@gmail.com[/email] [text_12] => world [radio0] => NO [text_17] => [text_16] => 100 [text_18] => 100 [text_20] => 100 [text_19] => 1000 [radio1] => NO [radio2] => YES [radio3] => YES [text_24] => [chrono_verification] => vEax4 [button_27] => Submit [ae63e20ee7ea6051871b4494c9758598] => 1 [1cf1] => fc0f11337fb0e8ea19dca5cb9492a256 [chronoformname] => FreeQuoteForm )
6.$_FILES Array: Array ( )
7.Form passed the plugins step (if enabled) OK
8.An email has been SENT successfully from (Badge To Gavel)support@badgetogavel.com to [email]jeremy@revolutionwebstudios.com[/email]
9.Debug End
Notice: SMTP Error! Could not connect to SMTP host.

Just do not understand what I am doing wrong here.