Forums

Hi, I am unable to get the form to "Enabled". Emails are set up, and 'Email the Results' is set to YES in the General tab.

http://www.labbzy.com/

Any help appreciated.

Thanks,
Geoff

Hi Geoff,

Have you enabled the email in the Email Setup | Properties tab?

Bob

Hi Bob,

Yes, I have enabled everything as far as I can tell, yet the status still shows Enabled:0, DISABLED:1

Here is the debug run of a form submission...


Form passed first SPAM check OK
Form passed the submissions limit (if enabled) OK
Form passed the Image verification (if enabled) OK
Form passed the server side validation (if enabled) OK
$_POST Array: Array ( [name] => Geoff [email] => [email]geoff@robertson.com[/email] [phone] => 132456789 [city-suburb] => [country] => [comment] => Testing [recaptcha_challenge_field] => 03AHJ_VusPGJcKQRo-0VZWTkSBQCeoOaLz-u45KoFMLKz2m6bBtK_DfWLiCGYlvBclJTbL-N0V0mL3cu0zoIt2SBzoPD2kiqyp30zhpxRLMk7wkoKqpZ2H96VfOmJyhBJCpO28GkaPy0M43qv6nkdxHCgWeJAqOPRJkw [recaptcha_response_field] => figure forave [button_7] => Send Enquiry [cc2f6abbc86bddd17e5a3d36cc4c5f4c] => 1 [1cf1] => 303d7d812b4f28d1681a4299232cdb4a [chronoformname] => LabbzyEnquiry )
$_FILES Array: Array ( )
Form passed the plugins step (if enabled) OK
Debug End



Any ideas?

thanks,
Geoff

Hi Geoff,

It won't show anything in the debug unless it is enabled. Please post a screenshot of the Email Setup and Email Setup Properties boxes.

Bob

Thanks Bob, will do so asap.

regards,
Geoff

Hi Bob,

Got the form working at last! It seems the problem was all that coding that appears in the top of the page. I couldn't get rid of it, so tried to use the form in spite of it... However, it seems it didn't update the enable status, even though I had set it as enabled. It was even highlighted in green at one point, leading me to think all was well. However, I kept refreshing until it went away and then the form updated correctly, and all is well.

Thanks for your help.

Cheers,
Geoff