newbie...please help!

ianaddison 29 Aug, 2007
OK...i've just created my first form in Dreamweaver, copied into chrono and added to my page etc,

but i'm not receiving emails. I know theres another thread on this, but that went a bit technical and i didnt undertsand it so i thought i'd start a new one!


What should i put in the 'from email' 'from name' and 'reply to email' boxes? The video tutorial just seemed to make them up, so i didnt really get it! I want the form to email [email]ian.addison@hulbert.hants.sch.uk[/email] so do i put that in those fields as well as in the email address?

my HTML is
<p>Complete the information below to email Mr Addison about the website</p>  
<table width="75%" border="0">
    <tr>
      <td>Name:</td>
      <td><input name="name" type="text" id="name5" size="30" maxlength="40">
      </td>
    </tr>
    <tr>
      <td>Email Address:</td>
      <td><input name="email" type="text" id="email5" maxlength="50">
      </td>
    </tr>
    <tr>
      <td>Subject:</td>
      <td><input name="subject" type="text" id="subject4" maxlength="50">
      </td>
    </tr>
    <tr>
      <td>Message:</td>
      <td><textarea name="message" cols="50" rows="10" wrap="VIRTUAL" id="textarea3"></textarea>
      </td>
    </tr>
    <tr>
      <td><input type="submit" name="Submit" value="Send">
      </td>
      <td> </td>
    </tr>
  </table>
Form Name: contactus
must be unique between forms   
 Email the results ?    Yes 
 Email Address(es):  [+/-]  ian.addison@hulbert.hants.sch.uk
 Email Subject:  [+/-]  Website Feedback
 Form tag attachment:
something like onSubmit()    
 Form method:    Post   
 Email field:     
 Subject field:     
 From email field:     
 From name field:     
 Omitted fields names:     
 Record and send users IP?    Yes No  
 From Email:     ian.addison@hulbert.hants.sch.uk
 From name:     Web Feedback
 ReplyTo email:    ian.addison@hulbert.hants.sch.uk
I 'think' i've left everything else as it is on the form, and followed the guides..but obviously messed something up!

thanks in advance

Edited to add code tags<br><br>Post edited by: GreyHead, at: 2007/08/29 10:25
GreyHead 29 Aug, 2007
Hi Ian,

Everything here looks fine as far as ChronoForms goes. I see that the code on the site is slightly different now but that looks good too.

There are two main possibilities here. One is that your site can't send e-mails at all. The second is that there is some problem with the From address that you are using, sometimes e-mail senders are fussy about the domain name. Yours is the same as the site one so it 'should' be OK.

I've just registered and will have a look at the activation e-mail when it arrives.

Bob
ianaddison 29 Aug, 2007
ive just got an email from the site telling me youve registered, so that appears to work
GreyHead 29 Aug, 2007
Hi Ian,

Yes, I got the activation e-mail too and all is fine, and it's using the same from address as the for info here so that seems to work. Scratches head . . .

A couple of suggestions:

1) try updating to v2.3 of ChronoForms as that includes some better debug info. If you only have the one form so far you can uninstall the version you have then re-install the new one and copy and paste back the form info (v2.3 includes a form backup to get round some of this).

and/or

2) if it's OK with you can you email me a temporary admin logon so that I can have a look at the code to see if I can spot anything else amiss. (You have my e-mail in the registration.)

Bob
Max_admin 29 Aug, 2007
Hi all,

this is a chronocontact.php file from the V2.3 stable, the debug will tell you if the mail function worked fine or not and so if the email is sent or not, I hope this may be helpful🙂

Cheers

Max [file name=chronocontact-3fb0ed478f10c5860375998fa68aced6.zip size=4669]http://www.chronoengine.com/components/com_fireboard/uploaded/files/chronocontact-3fb0ed478f10c5860375998fa68aced6.zip[/file]<br><br>Post edited by: admin, at: 2007/08/29 16:14
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
ianaddison 29 Aug, 2007
what do i do with it lol

ive just upgraded to 2.3 and still cant seem to send emails.<br><br>Post edited by: ianaddison, at: 2007/08/29 16:24
Max_admin 29 Aug, 2007
backup yours under components/com_chronocontact/ then replace the live one, then turn on Debug, then submit your form, it will tell you "Email sent" or "Email not sent"🙂

you should have v2.3 RC1 installed

Cheers

Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
GreyHead 29 Aug, 2007
Hi Ian,

I've emailed you - I've received a couple of test emails from your site OK.

Bob
ianaddison 29 Aug, 2007
i think it may be my mail playing up a little bit...

ive sent a few to [email]ian.addison@hulbert.hants.sch.uk[/email] and not had them come thru, or they come thru, but take hours!

thanks for the help guys🙂
GreyHead 29 Aug, 2007
Hi Ian,

Might be worth setting up a quick gmail account just for testing purposes. Let me know if you'd like an invite (are they still required?).

Bob
ianaddison 29 Aug, 2007
i have hotmail accounts, and tried getting the form to send it there, but didnt work, i'll try it again

edit:i tried sending it to a hotmail account

its been an hour so far an no email as yet<br><br>Post edited by: ianaddison, at: 2007/08/29 19:38
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