Adding Email to form never updates

sconlan04 30 Jul, 2010
Hello all:

I'm new to ChronoForm and I am having an issue setting up email using the wizard. I've created my form and when I setup email the "Dynamic From Name" and "Dynamic From Email" never return me to the form to select the fields I want to use to populate those email fields and after I save the form the fields I added to the email setup are no longer available. I've followed the tutorials several times. Additionally, the captcha image never displays, though the field is on the form.

Any assistance is appreciated.

Steve
GreyHead 30 Jul, 2010
Hi sconlan04,

Please post a link to the form so we can take a look.

You can edit the Email Setup in the Form Editor (see the Email Tutorial for more info).

The ImageVerification may not be enabled on the Anti-Spam Tab.

Bob

PS I strongly recommend that you do *not* use the Dynamic From Email element in your Email Setups. Using this often results in your emails being marked as spam and dropped into a spam filter. Instead use the static From Email with an address that matches the site domain name and use Dynamic ReplyTo Email for the user email. The result is the same but with a much better chance of good delivery.
sconlan04 30 Jul, 2010
Hello Bob,

Thanks for the reply and quick response. I will definitely follow your advice and forgo the dynamic email. I did find the image verification selection I was missing in one of the other menus shortly after I posted and started to reply to my own post but got caught up in something else. I have been monitoring the ChronoForm forum for a few days now and you do a stellar job of getting back to peoples questions. Many thanks for your diligence and advice!

Steve
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