no emails....

Hello,
COuld somebody please help? I am not getting emails (form results). This is what I did.

Created a form, published it.
In general>

these are the settings:
Form Name: somename
Email the results ?    Yes 
 Email Address(es):  [+/-]  some@some.com
 Email Subject:  [+/-]  feedback
 Form method:    Post Get  
 Record and send users IP?    Yes  
 From Email:     admin@mydomain.com
 From name:     Admin
 ReplyTo email:  admin@admin.com

NOTE: all other fields are empty.

Formcode>
in html>

<table width="59%"  border="0" cellpadding="3" cellspacing="5">
  <tr>
    <td colspan="4"><strong>Please provide any feedback regarding the course.  Your feedback is 100% anonymous and no identifying information is collected from you.</strong></td>
  </tr>
  <tr>
    <td width="23%">Name<span class="style1"></span></td>
    <td width="28%"><input name="Name" type="text" id="Name"></td>
</tr>
<tr>
    <td width="23%">Email<span class="style1"></span></td>
    <td width="28%"><input name="email" type="text" id="email"></td>

      </tr>
       </table></td>
  </tr>
      </table></td>
  </tr>
    <tr>
    <td colspan="4"><textarea name="message" rows="15" cols="55" id="message"></textarea></td>
  </tr>
    <tr>
    <td colspan="4"><input type="submit" name="Submit" value="Submit">
        <input type="reset" name="Reset" value="Reset"></td>
  </tr>
</table>

FormURLs>

I have put in a url that refers back to a content item.

Other than that, I haven't touched anything else, and I am not getting any email results at all.

Please help.

drb<br><br>Post edited by: admin, at: 2007/08/21 23:00

Hi drb,

Please remove the reply to email.

also, in which field did you put the URL that refers back to a content item ?

Cheers

Max

Hello Max,
I removed 'reply to email'.
I put referal URL in forms management>my form>Form URLs>redirect URLs.
It is something like:
http://mydomain.com/main/index.php?option=com_content&task=view&id=25&Itemid=1

after removing reply to email as you said, still it didn't work. I didn't get emails.

Can I create a table with it and see if adds data. I would like to select 'longest text" for name, email and message and create columns. But then I thought email will have @ character - i am not sure which one to select for that.

drb

Hi drb,

Longest text is ok here, lets see if it will save the data, and 99% it will do.

lets try and make the from name a "Admin", and the from email as : "Admin@admin.com", does it work this way ?

try another email to send to, something @gmail for example, check your bulk too.

Cheers

Max

Max,
Great!!
DATA: Data is getting saved in the table.

EMAILS: but emails are still an issue. I tried 4 different email IDs. None of them are getting it. And not in bulk or spam folder. Actually i have disabled spam and allowed spam to come.

please....

drb<br><br>Post edited by: drb, at: 2007/08/22 13:52

Hi Drb,

do you have V2.3 ? if yes then please backup your form and send me the backup file on email.🙂

Cheers

Max

I am usingn 221 and tried to update component from package files (patch). but cuteFTP kept denying 'access denied. file permissions check etc".

So I used joomlxplorer and changed 777 to administrator>components>chrono and main>components>chrono, still I am unable overwrite or create js folder etc.


Could you please help?

Once I successfully do that, do you want me to zip the backed up folder and send it to you?

thank you

drb

just replace the admin files only and not necessary the folders inside the admin folder for chrono forms and then open your chronoforms admin area and you will see the backup icons, use this to backup the form itself, you will download a file .cfbak, send this to me please.

Cheers

Max

Hello Max,
I have sent backup file to your yahoo email account.

Please check.

Thank you,
drb

I have the same problem.. I have used older version of chronoforms in one of my websites and the forms are still working fine..

but I installed 2.3 version to another website and I have tried everything that is discussed at this topic.. still no e-mails :-(


anybody have older versions of chronoforms?

thanks?

Hi,

Is this with V2.3RC1 or 2.3.2 ?

Cheers

Max

2.3.2 stable version :-)

same here - using 2.3.2 stable
I also tried calling the form normally and with mambot 0.4

Previous version 2.0 worked<br><br>Post edited by: kingb, at: 2007/09/17 20:55

I noticed in another forum mention of addition fields being added this version. So as a temp measure I changed the send mail code back to something similar to the earlier version.

in /components/com_chronocontact/chronocontact.php I edited the code as follows

/**
* Send the email(s)
*/
//	$email_sent = mosMail($from, $fromname, $recipient, $subject, $html_message, true, 
//     $ccemails, $bccemails, $attachments, $replyto_email, $replyto_name );
// 2.0 version	
	$email_sent = mosMail($from, $fromname, $recipient, $subject, $html_message, true, NULL, NULL, NULL, NULL, NULL ); 

Works for me...<br><br>Post edited by: kingb, at: 2007/09/17 21:05

Kingb, thanks for the fix!!🙂

talismania, doest his work for you ?

After some users requests we added some code to make users able to add CC and BCC emails, as a result those 2 fields must be filled for the mail to be sent, we will have a quick fix at the code for this issue and will release v2.3.3 soon so you don't have to add CC and BCC emails!

Thank you all for supporting us!🙂

Max

Max
I did not try it yet.. I will try it now and will let you here if it works..

Max,
I have edited the code in chronocontact.php as KingB described in the post.

The result is ;

Yesssssss

It works.. special thanks goes to KingB and off course to developers.

I enjoy using chronoforms within my joomla sites..

Cheers

Great news, Thank you!!🙂

Max