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Hello,

I have created a form and would like to test the form before the site goes live. The domain is not yet delegated to the correct hosting server.

I cannot see the Image Verification either on the form just shows the wording Verification.

Is it possible to test before domain delegation?

Chronoforms is also showing the following message;
Your Chronoforms install at 119.82.148.246 is NOT Validated.

Will the validation take place once the domain is delegated?

Thanks

Hi redback,

The validated and unvalidated versions of ChronoForms are identical except for the strap-line shown under the forms and the messages in the Admin area.

So this has nothing to do with the ImageVerification image.

What do you see on the Anti-Spam tab in the Form editor? This shows some debug messages to check that the GD Graphics library is installed in your site.

Bob

Hello GreyHead,

I have attached a screen shot of the Anti Spam content tab.

[attachment=0]antispam.jpg[/attachment]

Hi redback,

That all looks good.

In your form HTML you need {imageverification} to appear somewhere. If that is not replaced then there may be a permissions problem with your server setup. There is a FAQ that says a bit more about that.

Bob

Hi GreyHead,

I followed these steps from FAQ's;

First: Please check that your site can send e-mails. The easiest way to do this is to go to an article on the site and click the 'Email' button, complete the form addressed to an e-mail address that you can access and check that the email arrives safely.

If it isn't received then you may need to reconfigure your site using the setting on the Admin | Global Configuration | Mail tab. Note that test sites installed on a local computer often cannot send e-mails unless you have a mail server installed.

Please make sure that your site can send e-mails before the next step.

Second: In the ChronoForms Form Manager | General tab set 'Debug' to ON (and in the Anti_Spam tab set ImageVerification 'OFF') and save. Open your form in a second browser window and complete some of the fields as a trial. When you submit the form you should now see some debug information, a dummy e-mail, and a message telling you if the e-mail was sent or not.

Check that the dummy e-mail has valid entries in the 'From', 'From email', and 'To' fields. If any of these is incorrect or missing the e-mail fill fail. You will need to edit your form to fix any problems.

Results were;
First, yes was able to send emails.

Secondly, trial results were the form was sent and arrived. Degbug results were as follows;

Form passed first SPAM check OK
Form passed the submissions limit (if enabled) OK
Form passed the Image verification (if enabled) OK
Form passed the server side validation (if enabled) OK
$_POST Array: Array ( [text_0] => fsdf [text_1] => sdfsdf [text_3] => [email]neil@redbackproductions.com.au[/email] [text_4] => [text_6] => [text_8] => frewgv [text_9] => xvdfvxx [text_10] => vxcvx [text_11] => [select] => Good [select2] => Ground [text_1510] => [text_17] => xvxvxcv [text_18] => xvxvxv [text_20] => xvx [text_21] => [select_22] => Good [select_23] => Ground [text_24] => [date_27] => [date_28] => [text_26] => [text_31] => [text_35] => [text_27] => [text_32] => [text_36] => [text_28] => [text_33] => [text_37] => [text_29] => [text_34] => [text_38] => [text_30] => [text_39] => [text_43] => [text_47] => [text_40] => [text_44] => [text_48] => [text_41] => [text_45] => [text_49] => [text_42] => [text_46] => [text_50] => [text_51] => [text_52] => [text_53] => [text_58] => [text_63] => [text_54] => [text_59] => [text_64] => [text_55] => [text_60] => [text_65] => [text_56] => [text_61] => [text_66] => [text_57] => [text_62] => [text_67] => [text_72] => [text_77] => [text_68] => [text_73] => [text_78] => [text_69] => [text_74] => [text_79] => [text_70] => [text_75] => [text_80] => [text_71] => [text_76] => [text_81] => [text_89] => [text_97] => [text_82] => [text_90] => [text_98] => [text_83] => [text_91] => [text_99] => [text_84] => [text_92] => [text_100] => [text_85] => [text_93] => [text_101] => [text_86] => [text_94] => [text_102] => [text_87] => [text_95] => [text_103] => [text_88] => [text_96] => [text_104] => [text_105] => [text_108] => [text_111] => [text_106] => [text_109] => [text_112] => [text_107] => [text_110] => [text_113] => [text_117] => [text_121] => [text_114] => [text_118] => [text_122] => [text_115] => [text_119] => [text_123] => [text_116] => [text_120] => [text_124] => [text_131] => [text_138] => [text_125] => [text_132] => [text_139] => [text_126] => [text_133] => [text_140] => [text_127] => [text_134] => [text_141] => [text_128] => [text_135] => [text_142] => [text_129] => [text_136] => [text_143] => [text_130] => [text_137] => [text_144] => [text_145] => [text_149] => [text_153] => [text_146] => [text_150] => [text_154] => [text_147] => [text_151] => [text_155] => [text_148] => [text_152] => [text_156] => [text_157] => [text_161] => [text_164] => [text_158] => [text_162] => [text_165] => [text_159] => [text_163] => [text_166] => [text_160] => [text_167] => [text_173] => [text_179] => [text_168] => [text_174] => [text_180] => [text_169] => [text_175] => [text_181] => [text_170] => [text_176] => [text_182] => [text_171] => [text_177] => [text_183] => [text_172] => [text_178] => [text_184] => [text_185] => [text_192] => [text_199] => [text_186] => [text_193] => [text_200] => [text_187] => [text_194] => [text_201] => [text_188] => [text_195] => [text_202] => [text_189] => [text_196] => [text_203] => [text_190] => [text_197] => [text_204] => [text_191] => [text_198] => [text_205] => [text_210] => [text_215] => [text_206] => [text_211] => [text_216] => [text_207] => [text_212] => [text_217] => [text_208] => [text_213] => [text_218] => [text_209] => [text_214] => [text_219] => [text_220] => [{cf_name}] => Submit [c1f3530eba46337297e73745c049f4f3] => 1 [1cf1] => 76fbe6cb7c1f6d437bb63a91c87e2d79 [chronoformname] => quote )
$_FILES Array: Array ( )
Form passed the plugins step (if enabled) OK
An email has been SENT successfully from (fsdf)neil@redbackproductions.com.au to [email]support@redbackproductions.com.au[/email]
Debug End

Any other suggestions would be greatly appreciated.

Hi redback,

This line

An email has been SENT successfully from (fsdf)neil@example.com to [email]support@example.com[/email]

says that ChronoForms passed the email to the Joomla mailer and got a success message returned.

If your site mailer is working OK then the message was most likely sent and has ended up in a spam folder or filter somewhere en route.

Bob

Hi GreyHead,

Yes the test works fine following the FAQ test but doesnt work with the form in normal mode.

Hi redback.

Are you saying that the Email is sent OK with Debug on but not with Debug off?

If so, that makes no logical sense at all. The code to send the email is identical in both cases.

Bob

Hi GreyHead,

Yes that is correct.

Hi redback,

Sorry, I have no suggestions about why that might happen.

Bob

Hello Greyhead,

The website is now live and we are still not seeing the image verification code.

http://www.caremovals.com.au/free-quote.html

Just wondering if you might have a fresh idea, otherwise I will have to look for another solution.

Thanks

Hi redback,

Do you have {imageverification} in the Form HTML? The space where it should be is empty so it isn't just a question of the image not displaying.

Hmmm, Yes you do . . . if you view the form without the templatethen the image is there.

So, something in your template code appears to be stripping out the image!

The page source without the template is

<div class="form_element cf_captcha">
  <label class="cf_label" style="width: 150px;">Verification</label>
  <span><input name="chrono_verification" style="vertical-align:top;" type="text" id="chrono_verification" value="" />  <img src="http://www.caremovals.com.au/components/com_chronocontact/chrono_verification.php?imtype=1" alt="" /></span></div>

and with the template is

<div class="form_element cf_captcha">
  <label class="cf_label" style="width: 150px;">Verification</label>
  <span></span></div>

At that point I'm baffled. it looks as though ChronoForms is adding the code Ok but somewhere between there and the browser it is being stripped out.

I looked at the scripts on the page and don't see anything there that might be doing it. Do you have any other page plugins enabled?

Bob

PS Looking at the scripts I saw that you have two different versions of MooTools being loaded, one by Jooma and one by SimpleForms. You should suppress the older v1.1 from SimpleForms to avoid conflicts.

Hi Bob,

Thanks for your indepth look.

How do I suppress the older v1.1 from SimpleForms to avoid conflicts.

Cheers

Hi redback,

I'm not sure, I don't use SimpleForms. I guess that there must be a module or plugin enabled somewhere that is loading the code.

Bob