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Hello everyone,

I downloaded and installed Chrono about 8 hours ago. The installation and configuration was a breeze. My problem arose when testing the form I created. 8 hours later.... I am stuck!

First, when viewing in IE8 I get -

Message: 'Element.PropertiesIFlag' is null or not an object
Line: 25
Char: 11
Code: 0
URI: http://www.bankofbrookhaven.com/components/com_chronocontact/js/jsvalidation2.js


Message: Object doesn't support this property or method
Line: 59
Char: 102
Code: 0
URI: http://www.bankofbrookhaven.com/media/system/js/mootools.js

A search on this forum indicates that there is an incompatability with mootools and jquery, but my site does not use/call jquery. The form validations do not work. The wierd thing is the captch does work and will return an error on submission.

Second, when attempting to submit using FireFox, I get "You are not allowed to access this URL". I can only assume that the two issues are related.

I have the component and plugin installed and have tried embedded forms in an article and using the component directly. Neither work.

I really like the functionality of this component and hope that we can get my install working properly. If you need any more info, please ask.

Thanks for your time,
Carey

Hi Carey,

Please can you post a link to the form.

Bob

PS The site is loading two copies of MooTools on the home page - this may be contributing to the problem.

Hi Bob,

Thanks for the prompt response. You were right on the money! My template and another component were both loading mootools. That fixed my validation and IE issues. There is still an issue with FF, but I have figured it out. I was visiting the site without a www prefix, but when the form is submitted, it tries to call the site with the www prefix causing the error. If I initially visit the form with a www prefix, the submission works fine. I believe this may be a bug in chrono. What do you think?

Thanks again for your help. It's a great product!

Carey

Hi Carey,

As far as I recall, ChronoForms just picks up the current site URL and uses that in the submission link.

I think that this problem may be casues if you have $live_site set to one version or the other in the site configuration.php file.

Bob