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E-mails ar not being sent... but I double checked everything

oloccina 28 Apr, 2010
Hello,
[list]I followed the step-by-step tutorial to setup emails
I checked if my site can send e-mails, and it's ok
I created necessary e-mail fields (see attached screenshot)
I checked yes to "e-mail results" in global form configuration[/list]

I activated debug, and here is the result:
1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [nome_utente] => a [nome_agenzia] => a [numero_licenza] => 1 [indirizzo] => a [comune] => a [p_iva] => 1 [e_mail] => [email]a@a.com[/email] [telefono] => 1 [nome_referente] => a [email_referente] => [email]a@a.com[/email] [button_21] => Invia la Richiesta [1bfa86d09003cc4ee09566faef3f685f] => 1 [1cf1] => 0db32b735c2097d739ff5cbc22d250ae [chronoformname] => richiesta_agenzia )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK
8. Debug End

what to do now?

Cheers,
Niccolò
nml375 28 Apr, 2010
Hi,
The four required email fields need to go into the same email template, not in four different ones. Once you've got the required fields into an email template, the background will change from red to green, and the Enabled-property in the Email Properties box will be accessible, allowing you to set this to "yes".

/Fredrik
oloccina 29 Apr, 2010
I see,
but... how can I do that?
In "e-mail templates" tab I can se taht 4 templates have been generated, but I'm not able to find a way to assign the fields to the same one.

Regards,
Niccolò
GreyHead 29 Apr, 2010
Hi Niccolò,

Please check the Email Tutorial again. You should only have **one** coloured box in the Email Setup and all the elements: To, Subject, Reply To Name & Reply To Email go in the **same** box.

Bob
oloccina 29 Apr, 2010
Thanks!
Now everything works correctly.
Let me congratulate with you for this great component!

regards,
Niccolò
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