Recieved Email but Not Results (data)

newseed 16 Aug, 2007
The results does not show up in my emails.

<p class="componentheading">Customer Survey Form</p>
<p><span class="red">*</span>Name:<br /> <input type="text" name="Name" value=""></p> 
<p><span class="red">*</span>Company:<br /> <input type="text" name="Company" value=""></p>
<p><span class="red">*</span>Email:<br /> <input type="text" name="Email" value=""></p>
<p><span class="red">*</span>Phone:<br /> <input type="text" name="Phone" value=""></p>

<p>
<input type="submit" name="submit" value="Submit" class="subres1"> 
<input type="reset" name="Reset" value="Clear Form" class="subres2">
<input type="hidden" name="config" value="0">
</p>


I have the configuration set as default ('Field Titles') and followed the video directions but I don't understand why the results are not listed in the emails.

Here's my settings under General Tab:

Form Name: Customer_Survey
Email the results ? Yes
Email Address(es): info@myemaildomain.com
Email Subject: Customer Survey
Form tag attachment:
Form method: Post
Email field: email
Subject field: subject
From email field:
From name field:
Omitted fields names:
Record and send users IP? Yes
From Email: admin@admin.com
From name: admin
ReplyTo email:

Is there something wrong with my code or did I totally miss something within the settings?
GreyHead 17 Aug, 2007
Hi newseed,

Just check these two entries:
Email field: email
Subject field: subject

You don't have a 'subject' field and the name of your email field is 'Email' (case is different). I suggest you delete both these and try with:
Email field:
Subject field:

I suggest that you also update to the latest version when it's convenient.

Bob
newseed 17 Aug, 2007
Still didn't work. Would upgrading to 2.2.3 really make that much of a difference when the 2.2.1 is suppose to work anyway muchless send the results?
newseed 17 Aug, 2007
I upgraded as you suggested and had the same problem...or so I thought.

The problem was a 'faulty person'.🙂

Not to go into too much details but I have only about 10 degree peripheral visions and did not see the resulting data floated to the right of the email page.

Thanks.
GreyHead 17 Aug, 2007
Hi newseed,

Glad it worked for you. The main reason for suggesting that you upgrade is that some of the Admin tabs have been re-organised and there's now a debug option - both can help with this kind of problem.

Bob
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