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Help please script error, cant get chronoform working

Rosalyn 23 Mar, 2010
I wonder if this is a bug, or it is just a case of misconfiguration as I am pretty much newbie.
I have acquired the Chronoform, download and validated my license, every went super. However, I cannot create or edit even the demo form.
Everything goes well until you try entering email information, press save or apply, and the script spits an error message out line stated below:

Method Not Implemented

GET to /administrator/index2.php not supported.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I will be glad if any person would help me... cheers
nml375 23 Mar, 2010
Hi Rosalyn,
From what I've been able to gather on the net, this is most likely related to the modSecurity extension for Apache. Checking the server logs should provide additional information on the error, and verify/rule out modSecurity.

/Fredrik
Rosalyn 23 Mar, 2010
Hi Fredrik,
I just had a quick exchange with my service provider, here is what he said:
Try entering the entire URL in your script
instead of just "/administrator/index2.php".
OR
try deleting the "/administrator" part.

Does that make any sense?, if yes, where can I find this script?

Thankyou

RosaLyn
nml375 23 Mar, 2010
Hi Rosalyn,
Using a relative URL compared to a full site URL should make no difference, as your browser would add the "missing" parts when needed. Also, the error message you recieve will always indicate a relative URL, regardless of the URL actually used. In fact, the relative URL used by CF, as well as most other components, is simply "index2.php", where the browser adds the remaining bits'n'pieces on the fly.

Actually, with their reasoning, you would get the exact same errors using the Joomla Account Manager to add a new user account (or edit an existing account, for that matter).

You could try clearing your browsers cache, or try a different browser/computer. If you still get the very same behaviour, I'd be inclined to point the finger at the web server configuration. In very rare cases, having the $live_site setting (in configuration.php) set with an incorrect URL could cause some similar issues, leaving it unset should not cause this however.

/Fredrik
Rosalyn 23 Mar, 2010
No luck, the same old behaviour
nml375 23 Mar, 2010
'k,
Could you try adding this to your .htaccess file in the web root directory?
SecRuleEngine off

Then see if you can access your site at all (please make note of any warning or error messages that may occur), and try to create/edit a form, and see if you get any different behaviour now.

/Fredrik
John.Doe 17 Apr, 2010
I have the same problem described in this thread. I don't think this issue has been resolved with the previous poster.

Sincerely,

Concerned
nml375 17 Apr, 2010
Hi John.Doe,
Have you tried any of the suggestions already mentioned? If so, what was the outcome?

/Fredrik
nym72 19 Apr, 2010
Having the same error when I try to save a new form or edit the demo one.

I tried to add the string you said on htaccess file but at that point I cannot even open tha Joomla admin panel

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email]webmaster@amiciobesi.it[/email] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."


Other suggestions?
nml375 19 Apr, 2010
Hi nym72,
Unfortunately, that means you don't have permissions to disable the modSecurity apache extension, or that your service provide uses a different but similar security extension.
I'm afraid your best option is to get in touch with the Tech Support guys at your service provider. Hopefully, they know their system better, and are able to pin the issue down for you.

/Fredrik
jimhermann 19 Dec, 2010

'k,
Could you try adding this to your .htaccess file in the web root directory?

SecRuleEngine off

Then see if you can access your site at all (please make note of any warning or error messages that may occur), and try to create/edit a form, and see if you get any different behaviour now.

/Fredrik



Mod_Security1 allowed this statement in a .htaccess file.
Mod_Security2 does not allow this statement in a .htaccess file.

Mod_Security2 has been available since at least before 2006.

See this thread: http://www.webhostingtalk.com/showthread.php?t=866661

Jim
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