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form results are not being emailed

markhuisman 13 Mar, 2010
I have put a form on a website, but when I test it, I do not receive an email with the results. Emails are enabled... Wopuld really appreciate your help!

Mark
GreyHead 13 Mar, 2010
Hi markhuisman,

Please turn on Debug in the Form General tab, submit the form and copy and paste the results here. There should be a 'dummy' email and several debug messages in a blue box.

Bob
ph111 14 Mar, 2010
I'm having the same problem. Here is what the results read for me...

1 Form passed first SPAM check OK
2 Form passed the submissions limit (if enabled) OK
3 Form passed the Image verification (if enabled) OK
4 Form passed the server side validation (if enabled) OK
5 $_POST Array: Array ( [text_1] => this is a test na? [button_2] => Submit [14fb850edfba075e7a0eef762657324e] => 1 [1cf1] => 358285ed3ee3a08ae0be16c6f79de456 [chronoformname] => accessoryenglish )
6 $_FILES Array: Array ( )
7 Form passed the plugins step (if enabled) OK
8 Debug End
9 Redirect link set, click to test:
xxxxx.com

thanks,
ph111
GreyHead 14 Mar, 2010
Hi ph111,

Looks like the emails aren't enabled - either in the Email Setup | Properties box, or on the form General Tab.

Bob
ph111 15 Mar, 2010
In the edit/General settings it asks, "Email the results ?" I chose Yes.
In setup emails/email properties there is the question "enabled"? I want to choose yes, but it's grey in color and won't let me change it to yes. I dragged "To" from the toolbox and have my email written inside. This was all done before I pasted my blue box results.

Is there a step I'm missing somewhere so I can change the enabled question to "yes"?
GreyHead 15 Mar, 2010
Hi ph111,

Please see the Email Tutorial from the Tutorials link above.

You **must** have To, Subect, From Name & From Email (or the Dynamic equivalents).

Bob
ph111 16 Mar, 2010
Great! Now it works perfectly. Thanks a lot. 😀
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