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Hi,

I've previously sat up ChronoForms and got it working in an instant.

This time, I can't, whatever I try.

I've read this thread and checked accordingly. To no avail.

It's accessible from here, but it's not in English. I'll pm backend details.

Any help and ideas are very much appreciated.

Hi v-g,

What exactly is the problem?

Bob

Hi Bob,

The problem is with the emailing function. It's not functioning. (Emails are not being sent.)

Hi v-g,

Then please make the checks I asked for in the other thread. What's in the E-mails column in the Forms Manager?

Bob

Hi,

Like I wrote, I've checked. All seems fine.

In the e-mails column in the Forms Manager:
Enabled:1
Disabled:0

Hi v-g,

In that case most likely there isn't a working mailserver configured on the site, or the emails are being marked as spam and diverted.

bob

Hi,

Thanks for the fast replies.

I don't think so. I managed to send (and receive) two emails while I tested the form.

Can the debug info tell something useful?

Hi v-g,

So emails *are* being sent except when they are not . . . Most likely they are going to a spam folder (assuming that you didn't change any other settings).

DeBug is useful, so is checking that the site sends emails Ok.

Bob

Hi,

Wouldn't say are, more like did. 🙂

The only things I played with, are the name of the fields.

The site sends emails.

I've multiple receptions in the "to" field, non of them receives emails from the form.

What should I look for in the debugging result?

Maybe I should just post the result.

Here's the result from the debug:

1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [navn] => V [epostadr] => [email]vg@test123.net[/email] [Bedrift] => Test [postadr] => Test 2 [postnr] => 0000 [sted] => Test [bestille] => 123 testing [button_31] => Send [2b8410468d5d975c3cf2f7563fbbad57] => 1 [1cf1] => 6e480fecefe3a6e5b1aa3cea199d63a6 [chronoformname] => bestilling_pameld )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK

Hi v-g,

There's no sign there of any e-mail being sent, or any attempt to send an email. I'd expect to find that emails aren't enabled for the form.

Bob

How can you tell? Which line(s)?

I don't know any more places to enable, than I already have.

I've done this before without any trouble. I'm drawing blanks here now.

Hi v-g,

It's the line that **isn't** there that says either 'Sending Email succeeded', or 'Sending Email failed'. As tha tisn't there, ChronoForms hasn't tried to send the email which usually is because the email isn't enabled. But you tell me that it is.

Don't know where to go from there.

By all means PM or email me a superadmin login and the site url and I'll take a quick look (if you sent me a PM earleir I haven't received it).

Bob

I discovered something.

As soon as I enable the Confirmation Page plugin, it won't send emails.

Hi v-g,

Yes, that's an often reported known bug. Unfortunately impossible to tell from here that you are using the plugin.

Bob