Forums

I've installed ChronoForms on Joomla 1.5.14 and it all went smoothly, but when I try to access the 'Forms Management' link I cannot get anything to happen. I've tried accessing the page from the Components menu and from the page tabs on the Chrono admin pages but the same results.
This is the URL:
http://dev.mydomain.com/administrator/index.php?option=com_chronocontact&act=all

In Firefox on Ubuntu the browser flashes up another window which then disappears immediately. Under IE8 on WinXP I get a page telling me that there were connection issues and IE can't display the page.

I've poked around with FireBug but can't find anything to report here, any ideas???

TIA

Hi jalal,

Possibly a corrupt or incomplete installation, or maybe a JavaScript conflict with some admin component or extension.

The 'connection' error message might be a Database connection problem??

Bob

Connection error message is unlikely to be a database issue.

I'll try doing an uninstall and a reinstall to see if that achieves anything.

Thanks

More info: every time I try to access that page I get an Apache segmentation fault.
Which is why there is a connection error.

I'll try and track it down through logs and such.

OK, I've sort of fixed it for now.

I commented out line 37 in admin.chronocontact.html.php (which pops up the tooltip) and things work correctly now. More specifically, it is line 4820 in the same file that is causing the segmentation fault ("$rssDoc =& JFactory::getXMLparser('RSS', $options);").

If I get a moment I'll see if I can figure out more, but the above gets things working for me.

cheers

Hi jalal,

Ah OK it's probably the "Daily Hints" -- I'd forgotten about that problem. You can disable them from the Parameters Icon in the toolbar now that you can get into the Forms Manager.

Bob

Thanks for the forums support. I wish I had found this earlier today.

I've used Chronocontact on a number of websites, but had trouble installing it yesterday on a new project. So most of today was spent backing up and reinstalling Joomla and Chronocontact, only to find this post and learn this is a known issue... So much wasted time for something so simple. :-\