Forums

Hi,
I am stuck with a very annoying problem soon as I activate my confirmation page for my form (Which is always a good think to have as I can say thank you for your time, we received your information, cheers)the form data stops getting recorded into the database.

Also the another annoying problem I am facing is even though I have my "email the result" set to 'yes' in the general tab. I still dont get any emails regarding form submissions.

Here is a debug report
1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [fn] => Rizwan [ln] => Syed [email] => [email]email@email.com[/email] [tn] => 151 [mn] => 0421574786 [interest] => [qualification] => [button_8] => Submit [c9816db2ba9fd8fccd5a3c3a7db8ecb1] => 1 [1cf1] => c2115c70d3e19edb440886596925428e [chronoformname] => franchise )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK
8. Debug End

Please help

Hi rizwan,

The email isn't showing in the debug messages so it probably isn't enabled in the Email Setup Properties box.

There's an updated version of the Confirmation Page plugin and the Plugin helper in this post.

Bob

Hi,
Just wondering, are you using the confirmation plugin solely to display the thank you page?

Also, the debug you posted does not appear to be from clicking the submit-button on the confirmation page, but the original form (remember that no emails will be sent, and no records added to the DB, until the user confirms his/her data - hence the name of the plugin).

/Fredrik

Hi thank you for your response.

I was tried my best to look for this what you call 'email setup property box' please give more details as to what you refer to here.

I have already selected 'yes' for 'email the results' under the general tab.

Also the 2 plugins you refer to I have downloaded them but there is no 'components/com_chronocontent/plugins folder' OR administrator/components/com_chronocontent/helpers in my file manager. So I guess this has not solved my issue either.

I have an older version of chronoform but I have a joomla registration form which is working perfect hence I dont want to complicate things by trying to upgrade to latest version of chronoform.

So please give advice it is just a simple form that I want to be emailed to me on submission and also a copy to go to the DB

thanks again

Hi rizwan,

Your version of ChronoForms is not all that old if it supports plugins.

For emails - please check the Email tutorial from the Tutorials link above.

Bob

Hi Bob,
You said check the link above which link? the only link above is for the plugins that we already spoke about.

Any way I have already seen the email tutorial that allows to create a email form, but I guess I am not making an email form I am creating a simple form that I want emailed to me.

Please give clear details I am only a beginner.

Thanks you

Hi rizwan,

Our posts yesterday must have crossed.

Please tell us exactly which version of ChronoForms you are using. If those folders don't exist than indeed it doesn't support plugins.

I don't remember the exact release sequence now but it probably also doesn't support multiple emails.

Assuming that you are using Joomla 1.5 my best advice to you woudl be to bite the bullet end try upgrading the the most recent ChronoForms release on a test site.

If you decide to stay with the old version then you'll find instructions for multiple emails if you dig far enough back in the forums - but you'll probably need to look at 2008 posts somewhere.

Bob