Forums

Can't turn email notification on.

WalkerDPlank 14 Dec, 2009
I can't seem to enable email notification?
I select form-->General Tab-->Email the results? Yes
But it still doesn't work?
GreyHead 14 Dec, 2009
Hi WalkerDPlank,

Please check the Email tutorial from the Tutorials link above.

Bob
WalkerDPlank 14 Dec, 2009
Yes I have read through it and carefully followed all steps. This is what I get when I debug

Form passed first SPAM check OK
Form passed the submissions limit (if enabled) OK
Form passed the Image verification (if enabled) OK
Form passed the server side validation (if enabled) OK
$_POST Array: Array ( [text_7] => test name [text_8] => test biz name [text_6] => [email]shawnmalain@gmail.com[/email] [text_5] => 250-566-1445 [text_4] => test [chrono_verification] => 8jJus [button_2] => Submit [f8275a22c999853990e45f8f34ea8662] => 1 [1cf1] => 4388dbce849e1b69667a61f40977f803 [chronoformname] => contact2 )
$_FILES Array: Array ( )
Form passed the plugins step (if enabled) OK
An email has been SENT successfully from (test name)shawnmalain@gmail.com to [email]shawnmalaina@gmail.com[/email]
Debug End

GreyHead 14 Dec, 2009
Hi WalterDPlank,

OK. that helps. This line

An email has been SENT successfully from (test name)shawnmalain@gmail.com to [email]shawnmalaina@gmail.com[/email]

tells us that ChronoForms passed the email message on to the Joomla mailer and got a 'success' message back. So probably an email was sent - assuming that your site mailer is working correctly.

The other possible problem is that the To & From addresses are the same, some mail systems will drop emails like this apparently on the grounds that you wouldn't send yourself an email.

Please check with different To & From addresses.

Bob
WalkerDPlank 14 Dec, 2009
I tried changing the email address but still no effect. I'll head over to the joomla forums to see if I can debug the mailer.
GreyHead 14 Dec, 2009
Hi WalterDPlank,

Can you send an email from one of the Joomla Article 'Email a friend' links? That's usually a good test of the functionality.

Bob
WalkerDPlank 14 Dec, 2009
No that's the problem. It says

E-mail could not be sent.

GreyHead 14 Dec, 2009
Hi WalkerDPlank,

Interesting. Is there a mailer configured in the Site Global Configuration?

Bob
WalkerDPlank 15 Dec, 2009
Yes, in the admin control panel under global configuration-->server settings it says the following:
Mail Settings
Mailer: PHP Mail Functions
Mail from: [email]gowowmedia@gmail.com[/email]
From Name: [email]gowowmedia@gmail.com[/email]
Sendmail Path: /usr/sbin/sendmail
SMTP Authentication: No
SMTP Security: None
SMTP Port: 25
SMTP Username:
SMTP Password:
SMTP Host: localhost

I did move my site recently so I'm going to double check that my sendmail path is correct.
Update: According to http://gowow.co.cc/phpinfo.php it does say my sendmail path is the same.
GreyHead 15 Dec, 2009
Hi WalterDPlank,

[[>> The 'Change something' post was a spammer - it's been deleted. <<]]

The problem could be the From Email in the Email setup. Try changing it to an address at your site domain. Many ISPs do not permit email from sites if the domain names don't match.

Bob
henrygrik 16 Dec, 2009
Hi,
I am also facing the similar problem while mailing from the chrono, But I just removed all the things and then clear the cache , finallly do the fresh installation. It worked for me,I hope it also works for you too. Good Luck !!!
This topic is locked and no more replies can be posted.