403 forbidden apache error on submit

kenmcmahon 27 Oct, 2009
Hi all,

I've added a from to a website I'm developing. when I click the form link in the forms manager or fill in the form and click the submit button to test it I get a 403 forbidden Apache error -

You don't have permission to access /index.php on this server.

Apache/1.3.41 Server at trevellas.coolgrey.co.uk Port 80


The url is

http://trevellas.coolgrey.co.uk/index.php?option=com_chronocontact&chronoformname=subscription_form

I don't think this is a permissions issue as I've tried to chown the relevant plugin and component directories and files to admin with no effect. I don't think it's an Apache security issue as I have another website on the same server running chronoforms with no problem.

Any ideas?

Thanks

Ken
GreyHead 27 Oct, 2009
Hi Ken,

The whole site is protected so it's impossible to look. My guess is that is it a permission issue. Your server logs may give you more info.

Bob
kenmcmahon 28 Oct, 2009
Hi Greyhead,

Thanks for the swift response. Here's the entry in the HTTP access log:

86.149.48.0 - - [28/Oct/2009:09:51:39 +0000] "POST /index.php?option=com_chronocontact&task=send&chronoformname=subscription_form&Itemid=12 HTTP/1.1" 403 300

I've removed the access restriction so you can take a look now if you have the time.

Thanks again.

Ken
GreyHead 28 Oct, 2009
Hi Ken,

Took a look but none the wiser. I have no idea why you might get that error :-( I suppose it might be something to do with the virtual server and the subdomain setup - but I'm groping in the dark.

Bob
kenmcmahon 28 Oct, 2009
Something about the form itself that was causing the problem. Created a new form from scratch and it works fine now. :?

Ken
GreyHead 28 Oct, 2009
Hi Ken,

Great, glad it's fixed, thanks for letting us know.

Bob
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