Email not sending..

Hello all!

I have created a Contact form that is not send an email. In the forms manager it shows that the form is enabled but does not indicate that the email is sent after testing. The form is located http://pamchapdelaine.com/joomla/index.php?option=com_chronocontact&Itemid=101

Thanks for any help!

Debug info:

1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [text_1] => Name [text_2] => LName [text_3] => mail@mail domain.com [text_4] => 1231231234 [date_6] => 06/10/2009 [select_11] => AM [text_8] => Blah Blah Blah [chrono_verification] => 2PHwZ [button_10] => Submit [4d0d2d707e2a55108ee5dddf8c7edaa8] => 1 [1cf1] => 7d6e7d6ef3a0c83a97f693668c68f43a [chronoformname] => ContactUs )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK
8. Debug End

Hi sysdoc01,

Looks to me as though Emails are not enabled. They need to be set to 'On' in the General Tab and enabled in the Email Setup Properties.

Bob

Hi Greyhead,

In the form's preferences I do have under the General tab "Email results>Yes". And in the email setup properties looks to be setup correctly as it gives me the green box.

One other thing I forgot to add was that I do have the form fields inputting to the DB and that does work well... Any other ideas?

Thanks

Hi sysdoc01,

On the Email Setup | Properties box there is an 'Enabled' drop-down - please check that this is ON

Bob

Greyhead,

Thanks that did the trick! I failed to see the enable on each of the elements of the Email Setup tab.
Thanks again!

Hi sysdoc01,

On the Email Setup | Properties box there is an 'Enabled' drop-down - please check that this is ON

Bob

Hi sysdoc01,

That's great - the enable switch there allows you to turn individual Email Setups on and off (whilst the General Tab switch turns them all off).

Bob

hi i have the same problem but in the email setup..

the "enabled" button is grey i cant put iht to "ON"

Hi Azadistan,

Then your Setup is not correct - you must have To Email, Subject, From Email and From Name (or the dynamic versions) all in the same red setup box and all with valid entries.

Bob

Please see the Email tutorial for more info.