Blank page after submit with captcha

I didn't have activated the captcha with my forms and everything worked fine.
Because I get a lot of spam with this way, I enabled the captcha.
That works fine, till I push the submit button. I get a blank page in stead of the page I made to redirect to (that works fine without the captcha).

I tried everything, but the page is still blank.

What did I wrong?
Can someone help me with this.

Regards,
Marco.

Excuses for my bad English, I'm Dutch... :mrgreen:

...... And with the captcha on, the form is not send by e-mail!!!

Hi Marco,

Please post a link to the form so we can take a look.

Bob

Hi Bob,

Thanks for you reply.
The link to the testform is this:
http://www.natuurvrienden-zwolle.nl/index.php?option=com_chronocontact&Itemid=98

I hope you can help me with this problem.

Regards,
Marco.

Hi Marco,

Looks like there's a PHP Fatal Error being cause on submission somewhere.

Please temporarily set error reporting for the site to Maximum in Global Configuration, then submit the form and see if an Error Message shows up - that might give us more of a clue.

Bob

Hi Bob,

I have done your suggestion and there is an error report, I paste it here:

Fatal error: session_start() [<a href='function.session-start'>function.session-start</a>]: Failed to initialize storage module: user (path: /usr/home/sites/natuurvrienden-zwolle.nl/tmp) in /usr/home/sites/natuurvrienden-zwolle.nl/www/components/com_chronocontact/chronocontact.php on line 200

I hope you know what the problem can be.

Regards,
Marco.

Hi Marco,

Hmm - which version of ChronoForms is this? There is no line 200 in that file in the current release.

It looks as though your site is set to store sessions to file (instead of the database) but there aren't the necessary permissions to create a new session file in the tmp directory.

Bob

Hi Bob,

I looked for the version, but I can't find it.
Can you tell me where I can find the version, so I can tell you?

Regards,
Marco.

Hi Marco,

For all Joomla extensions go to Extensions | Install/Unistall and then click the Components link

Bob

Hi Bob,

I can only find "chronocontact" and that is version 2.5 J1.5 RC2
I can't find 'chronoform', I hope this is you like to know.

Regards,
Marco.

Hi Marco,

That's it but it is a very old version, can you upgrade to the current release?

Bob

O.K.
I will do that today or tomorrow.
I assume that you maen version 3.1_RC5.5 or do you prefer version 3.0 stable?

I let know when it is done.

Regards,
Marco.

Hi Marco,

3.1_RC5.5 - you will have to backup and recreate your forms, I don't think that you can upgrade directly from that version.

Bob

Bob,

O.K. Thank you.
I will make a backup local and try first to install the new chronoforms... 🙂

When I have it done, I lett you know...

By the way: I appriciate your help very much and hope we find a solution.

Marco.

Hi Bob,

Here I am again! 😀

I have updated to version 3.1_RC5.5 (on this time on a local server, for testing) and that works fine.
There is no blank page after sending with the captcha, but......

When I submit a form (with captcha on) and type the right code, everything works fine and the email is sent OK.

When I do this again and type a wrong captcha code, There appears a message that the wrong code is filled in (that's OK), but the email is sent too! Is that allright? Or is there a possibility to disable that? I hope so, that's my reason for using captcha against spam. :mrgreen:

Another point: When you filled in the form and you type accidently the wrong captcha code, you have to fill the form in again, from the beginning! Is it possible to remember the fields in that case?

I hope you have the answer for those two questions?

Regards,
Marco.

Hi Marco,

For Point 2, set "Republish fields if error occured" on the Form Genereal Tab to 'Try to Republish' and ChronoForms will do it's best (whichis pretty good).

Point 1 I don't understand, the code to republish and stop the form processing is long before the point that Emails are sent.

Bob

Hi Bob,

Sorry for the misunderstanding..😶
I think I have tested a bit too much, so It looks if the mail was sent with the wrong captcha! I was wrong, sorry.

The 'Try To Republish" works fine for me, thanks.

There is just another question, that's for the mail you get from the form:
I give people a choice for some questions with checkboxes.
In the maiI get from the form are the checked checkboxes filled in, but with the unchecked checkboxes you see the fieldname (like this: {fieldname} ) in the mail. Is there a function to disable that?

Further it's a great component, this new update! Compliments for it!

Regards,
Marco

Hi Marco,

Glad you like the extension - mostly Max's hard work.

Please search the forums here on checkboxes, you'll find several threads on this.

Bob

I did, but I can't find the right one.... :?

Marco.

Hi Bob,

I didn't find a solution for the checkboxes, bu I have solved it with the name and value attributes. So the problem is solved for now.

Please will you look after this form, with this link:
http://www.natuurvrienden-zwolle.nl/index.php?option=com_chronocontact&Itemid=99

When you open the form in Mozilla firefox 3.5 and select a radio button, it's OK, but when you select another radio button, the table gets a variety of models..😟

This is with the validation is on. When the validation is off, it works fine.

With IE 8 it's OK (except the green boxes around the selected radio buttons.
With opera it's the same as firefox.

Have you a suggestion how I can solve this?

Regards,
Marco.

Hi Marco,

The validation cod is adding a message span after the input and this is falling outside the <td>

<td align="center">
<input class="validate-one-required LV_valid_field" type="radio" title="Selecteer een van de opties!" value="A-lid, met Aquarium, maandblad per-post" name="soort_lidmaatschap"/>
 € 60,50
</td>
<span class=" LV_validation_message LV_valid"> </span>

You can probably fix this by wrapping your inputs in <div>s or by setting custom message divs which you can place wherever you want them.

Bob

Hi Bob,

I did your first possibility and it works fine.
I have wrapped the input tag in div -tags.

Thank you very much for your help! 😀

Regards,
Marco.