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Emails sent to submitter but not the To email

johkar1 15 Jul, 2009
I am pretty sure I have set our church's forms correctly but we do not recieve the emails from form submissions. The sender gets a copy. Please help.
GreyHead 15 Jul, 2009
Hi Johkar1,

Is the 'Email Setup' set up to send you a copy? Can you post a screenshot of the setup panel?

Bob
johkar1 15 Jul, 2009
Yes it is. Would you be willing to login and have a look if I sent you an email?
GreyHead 15 Jul, 2009
Hi jokhar1,

Sure, PM or email me the info and a link

Bob
johkar1 16 Jul, 2009
Ok, I think I figured it out...or my host did. The Chronoforms forms were working perfectly. My host switched Joomla to use SMTP instead of the default PHP. Once that happened the form results started showing up in the inbox. Unfortunately I think all the previous submissions are lost in cyberspace.

I'm still not sure why the CC was able to make it through to me as the sender, but it couldn't send to the "To" address. Anyway, all is well. BTW, have a look in the FAQ's under the question about not recieving emails, it shows how to debug the forms.
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