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After you fill out the form. And click submit you get the email with the information, but the person that filled it out does not. The only error I get is PHPMAILER_PROVIDE_ADDRESS. I used the demo template with no progress. Also if I turn on the confirmation plugin then no emails are sent. Please help me with this I have tried everything and I am a newbie but after 4 days I am at whits end.

<!-- w --><a class="postlink" href="http://www.middletennesseeparanormalsociety.com">www.middletennesseeparanormalsociety.com</a><!-- w -->
request an investigation.😢

Hi knightaction,

What do you have on the Email Setup tab?

It sounds as though the User email field-name isn't correctly entered.

Bob

to [email]admin@middletennesseeparanormalsociety.com[/email]
Subject request
Fromname middletennesseeparanormalsociety
FromEmail [email]staff@middletennesseeparanormalsociety.com[/email]
Dynamic To [email]admin@middletennesseeparanormalsociety.com[/email]
Dynamic Subject request
Fromname middletennesseeparanormalsociety
Dynamic FromEmail [email]staff@middletennesseeparanormalsociety.com[/email]

This is how everything is set. I have all of them enabled with html. tried that both ways. Like I said though it will send the info to me. But no confirmation to the sender. If I enable the confirmation page. No body gets an email. If it will help email me and [email]jim@knightaction.com[/email] I can give you access to the website to look at it directly if that would help.

Hi knightaction,

Dynamic fields take valid field names only, not email addresses. They will be substituted by the value of the field on the submitted form.

Bob

Could you explain that in alittle more detail. I am a newbie. Very computer literate but very new to jommla and chronoforms.

Hi knightaction,

all dynamic fields will work only with form fields names, for example, your form has some field where the user will input his email address, you need to get this field's name and use it in the Dynamic to!

Regards
Max

OK so I use {name} for there name & {email} for there email that is what I have in the form. I did that and I got the message but instead of there name it says {name}. And still no confirmation. HELP

Hi knightaction,

Just use the field name - no quotes, no brackets.

Bob

I did what you said but same thing.😢

Hi knightaction,

Plese turn on Debug in the form General Tab and then post a screen shot of the DeBug info after you submit the form (you'll need to remove any ReDirect URL first I think).

Bob

Here you go this is what I got. I did remove the redirect.

PHPMAILER_PROVIDE_ADDRESS
E-mail message
From: name [email]
To: [email]admin@middletennesseeparanormalsociety.com[/email]
CC:
BCC:
Subject: Test of Demo form

Hello Boss,

Someone has submitted a Request for an Invetigation this is what they put:

this is a test for demo.







Submitted by 74.38.168.173

Files:

E-mail message
From: name [knightaction@citlink.net]
To:
CC:
BCC:
Subject:

Hello Jim Schultz,


Thank you for contacting us, we will get back to you ASAP!



Middle Tennessee Paranormal Society, Staff



Submitted by 74.38.168.173

Files:

Thank you for contacting us at, we have received your message and we will get back to you ASAP!

Hey admin, you need to configure the emai addresses in the admin area for the real form to be sent to YOU

1.Form passed first SPAM check OK
2.Form passed the submissions limit (if enabled) OK
3.Form passed the Image verification (if enabled) OK
4.Form passed the server side validation (if enabled) OK
5.$_POST Array: Array ( [name] => Jim Schultz [email] => [email]knightaction@citlink.net[/email] [subject] => test [message] => this is a test for demo. [button_5] => Submit [c29b201f80ade022b19f4d8805778a90] => 1 [1cf1] => 268b978411f892e30ef72472816263d4 [chronoformname] => basicDemo )
6.$_FILES Array: Array ( )
7.Form passed the plugins step (if enabled) OK
8.An email has been SENT successfully from (name)email to [email]admin@middletennesseeparanormalsociety.com[/email]
9.An email has been SENT successfully from (name)knightaction@citlink.net to
10.Debug End

Hi knightaction,

It looks like you have the Static & Dynamic fields mixed up.

The Dynamic fields need to take a field-name like email or name

The other fields (the Static ones) need to take a text string like Admin or admin@middletennesseeparanormalsociety.com

You can get in to problems using Dynamic From Email fields so I'd recommend that you keep these Static while you are testing. (Many ISPs compare the From email domain and the sending domain and flag the email as spam or bin it if they don't match. You can use the ReplyTo Email if you need this but get the system working with safe settings first.)

Bob

I disabled the dynamic now no emails at all. And I still get that php_mail_address error

Hi knightaction,

The message is probably because you ave an email without a valid email address somewhere.

It's probably now easiest if I look at the site as you suggested earlier. Please will you email or PM me a SuperAdmin logon and I'll take a look in the morning.

Bob

did you get the email wit hthe user & pass I sent you a couple of days ago.?

Hi knightaction,

Sorry to be so long in replying, I've checked my emails and PMs again but don't see anything from you. Please re-send.

Bob

I just re emailed it to you.