"Session Timed Out" and "Fatal Error"

scottrwn 10 Jul, 2009
I've created a long "moving checklist" form that usually takes the user about 15-30 minutes, at most, to fill out.

When the user presses Submit, I either get:

Session Timed Out

or

Fatal error: Call to a member function getPageParameters() on a non-object in /home/eyefulpr/public_html/starvingartistsmoving.com/components/com_chronocontact/libraries/chronoform.php on line 40

I had no idea the session timed out?

Is this a setting in Chrono Forms or Joomla? Users are starting to breathe down my neck on this one.
GreyHead 11 Jul, 2009
Hi scottrwn,

The session length is a setting in Site | Global Configuration | Server - I think that the default is 15 minutes.

You can lengthen the session there.

If I remember correctly the two ChronoForms features that require the same session are the ImageVerification and the Security Token. If you don't use either of these then you may not need to lengthen the session.

The getPageParameters() is a bug in the ChronoForms version you are using (it's fixed in the latest release I think). The fix is here.

Bob
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