email stopped

Hi,
i saw some topics around but I still have this trouble.
Two weeks ago I added a simple form using chronoform. On submit, recording in a databse table was ok and sending a copy by mail was ok too.

Today, nothing running.

I turned on the debbug mode :
1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [nom] => ******** [email] => ************@free.fr [message] => hello [chrono_verification] => He9Du [button_4] => Envoyer [tcc_id] => [c3cbb3965f87f4e44a715561464c4ca2] => 1 )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK
8. An email has been SENT successfully from (mydomainname.com)support@mydomainname to ******************@free.fr
9. Debug End

the enabled=1 figures in the Emails column in the Forms Manager
the method of sending emails in Joomla! from SMTP to PHP is turned on.

Since last week my provider moves me from another server - IP changed - and copies all my configuration. Everything seems ok, but it could be the reason ...
help please ?!?

Hi carthie,

For the DB save - try disabling and re-enabling the DB connection.

For the email - the message An email has been SENT successfully means that Joomla has sent a success message back to ChronoForms. The problem could be with the site email setup, or possibly with spam filters at your isp.

Both questions really for your host - changing servers shouldn't break either of these things.

Bob

Thank you GreyHead for your support🙂

You are right, the problem is comming from the isp @free.fr who banned my server ip. My hosting service, confirmed me it will take 24h to enable it on.

To solve my problem with the domain free.fr, I opened a second mail address on gmail.com and change the destination email address into the form.

So no problem from joomla or chonoform, it runs good.