[workaround] Save/Apply Buttons Don't Work When Email Added

Hello,

I am using Joomla 1.5.11 with Chronoforms 3.0 STABLE.

I copied a form to create a mirror copy on a site and now when I try to add in an e-mail to send the data to (even if I just add the basics -- To, Form, E-mail, Subject) and I get the green box surrounding the e-mail list then I can not save the form (apply / save) does not work.

If I don't add an e-mail and seemingly do everything else it saves / applies fine.

I wonder if there is anything simple here to fix this? I suspect this is something to do with the custom php coding I have added in the form area or it has to do with the e-mail templates not working correctly.

As soon as I delete the email from the "Setup Emails" section the save button works.

What is odd is I use this program all the time and this is the first time seeing this issue.

Any tips on how to debug the problem would be greatly appreciated.

Thanks,

Paul

I am facing the same problem,I am not able to save/apply the setup emails.

It says: Error on Page (the standard javascript error).Please help

kumar

I am facing the same problem,I am not able to save/apply the setup emails.

It says: Error on Page (the standard javascript error).Please help

kumar

Hi Kumar,

That gave me a hint so thanks for posting that. It is clearly a Javascript problem. I took a look and it seems to get stuck at certain points.

The error I am seeing at the moment is:

Error: form.name.value is undefined
Source File: index2.php
Line: 312

and another time it was:

Error: element.getProperty("name") is null
Source File: index2.php
Line: 448

Oddly, I am not even referencing the field "name" in my test email or form anymore and it still references this.

Clearly this references the field name in the actual e-mail form being added and not the form code. I even tried no dynamic fields to see if I can get the most basic e-mail to be added and no luck (same error).

Anyhow I decided to hold my nose 🤣 and try Internet Explorer and it worked after I tried it twice. I am not sure what might be going on here with my Firefox but I was able to get it to work with IE so all seems well now. I suspect it had to do with a combination of custom php code, the copying of the form that created the problem in Firefox.

I still find it odd it has been working flawlessly for so many months and suddenly it stopped. I guess that must mean it is a local setting on my part or bad luck 😶

Regards,

Paul

Hi Paul, Kumar,

Did you create the form using the wizard ? if no then please make sure that all your fields at your HTML code do have the name attribute!

Regards,
Max