Some field not being captured

cr

crashtackle 26 Jun, 2009

Hi, I have set up a form which seems to work great except for some reason it does not capture the first 3 fields in the email that is sent to me the rest of the fields capture perfectly. any help would be greatly appreciated.

email template pasted below

General Information
Establishment Name
{text_44}
Physical Address
{text_45}
Postal Code
{text_46}
Country
{text_9}
Province
{text_10}
Owner / Operator Details
Name
{text_12}
Postal Address
{text_13}
Postal Code
{text_14}
Country
{text_15}
Province
{text_16}
Telephone
{text_17}
Cell / Mobile Phone
{text_19}
Fax
{text_18}
Email
{email}
Reservation Contact Details
Contact details are the same as above
{check0}
Reservation Contact Name
{text_21}
Postal Address
{text_23}
Telephone
{text_25}
Cell / Mobile Phone
{text_24}
Fax
{text_26}
Email
{text_27}
Establishment Information
Accommodation Type
{text_29}
GPS Co-ordinates
{text_31}
Website Address
{text_30}
Cancellation Policy
{text_32}
No. of Units / Chalets / Camp Sites, etc
{text_35}
Rates (In Season)
{text_44}
Rates (Out of Season)
{text_45}
Rates for Children
{text_38}
Check In
{text_40}
Check Out
{text_41}
Facilities and Activities Available on Site
{text_44}
Services Provided
{text_45}
Description of Establishment
{text_43}
Additional Guest Requirements
{text_42}
Additional Information
{text_45}
Type in the letters/numbers displayed in black only
Note: Listing your establishment with UpAndGo is subject to the applicable Terms and Conditions. Receipt of this listing form is confirmation that you have read and accepted the Terms & Conditions and have accepted the applicable commission of 12.5% due to UpAndGo on the total accommodation quotation.

The html looks like this..

<div title="form_item0" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_heading">
      <h3 class="cf_text">General Information</h3>
    </div>
    
    
	<div class="clear"></div>
  </div>

<div title="form_item1" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Establishment Name</label>
      <input name="text_44" id="text_44" size="30" maxlength="150" title="" class="cf_inputbox required" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item2" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Physical Address</label>
      <textarea name="text_45" cols="30" id="text_45" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item3" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Postal Code</label>
      <input name="text_46" id="text_46" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item4" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Country</label>
      <input name="text_9" id="text_9" size="30" maxlength="150" title="" class="cf_inputbox required validate-alpha" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item5" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Province</label>
      <input name="text_10" id="text_10" size="30" maxlength="150" title="" class="cf_inputbox validate-alpha" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item6" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_heading">
      <h3 class="cf_text">Owner / Operator Details</h3>
    </div>
    
    
	<div class="clear"></div>
  </div>

<div title="form_item7" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Name</label>
      <input name="text_12" id="text_12" size="30" maxlength="150" title="" class="cf_inputbox required" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item8" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Postal Address</label>
      <textarea name="text_13" cols="30" id="text_13" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item9" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Postal Code</label>
      <input name="text_14" id="text_14" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item10" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Country</label>
      <input name="text_15" id="text_15" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item11" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Province</label>
      <input name="text_16" id="text_16" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item12" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Telephone</label>
      <input name="text_17" id="text_17" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item13" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Cell / Mobile Phone</label>
      <input name="text_19" id="text_19" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item14" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Fax</label>
      <input name="text_18" id="text_18" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item15" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Email</label>
      <input name="email" id="text_13" size="30" maxlength="150" title="" class="cf_inputbox required validate-email" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item16" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_heading">
      <h3 class="cf_text">Reservation Contact Details</h3>
    </div>
    
    
	<div class="clear"></div>
  </div>

<div title="form_item17" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_checkbox">
      <label class="cf_label" style="width: 300px;">Contact details are the same as above</label>
      <div class="float_left" title="">
        <input value="Yes" class="radio" id="check00" name="check0[]" type="checkbox">
        <label for="check00" class="check_label">Yes</label>
        <br>
        

      </div>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item18" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label" style="width: 200px;">Reservation Contact Name</label>
      <input name="text_21" id="text_21" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item19" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Postal Address</label>
      <textarea name="text_23" cols="30" id="text_23" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item20" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Telephone</label>
      <input name="text_25" id="text_25" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item21" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Cell / Mobile Phone</label>
      <input name="text_24" id="text_24" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item22" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Fax</label>
      <input name="text_26" id="text_26" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item23" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Email</label>
      <input name="text_27" id="text_27" size="30" maxlength="150" title="" class="cf_inputbox validate-email" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item24" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_heading">
      <h3 class="cf_text">Establishment Information</h3>
    </div>
    
    
	<div class="clear"></div>
  </div>

<div title="form_item25" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Accommodation Type</label>
      <textarea name="text_29" cols="30" id="text_29" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item26" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">GPS Co-ordinates</label>
      <input name="text_31" id="text_31" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item27" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Website Address</label>
      <input name="text_30" id="text_30" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item28" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Cancellation Policy</label>
      <textarea name="text_32" cols="30" id="text_32" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item29" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">No. of Units / Chalets / Camp Sites, etc</label>
      <textarea name="text_35" cols="30" id="text_35" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item30" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Rates (In Season)</label>
      <textarea name="text_44" cols="30" id="text_44" rows="10" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item31" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Rates (Out of Season)</label>
      <textarea name="text_45" cols="30" id="text_45" rows="10" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item32" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Rates for Children</label>
      <input name="text_38" id="text_38" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item33" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Check In</label>
      <input name="text_40" id="text_40" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item34" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textbox">
      <label class="cf_label">Check Out</label>
      <input name="text_41" id="text_41" size="30" maxlength="150" title="" class="cf_inputbox" type="text">
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item35" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Facilities and Activities Available on Site</label>
      <textarea name="text_44" cols="30" id="text_44" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item36" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Services Provided</label>
      <textarea name="text_45" cols="30" id="text_45" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item37" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Description of Establishment</label>
      <textarea name="text_43" cols="30" id="text_43" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item38" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Additional Guest Requirements</label>
      <textarea name="text_42" cols="30" id="text_42" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item39" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_textarea">
      <label class="cf_label">Additional Information</label>
      <textarea name="text_45" cols="30" id="text_45" rows="3" title="" class="cf_inputbox"></textarea>
      
    </div>
    
    
    
	<div class="clear"></div>
  </div>

<div title="form_item40" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_captcha">
      <label class="cf_label">Verification Code</label>
      <span>{imageverification}</span>
      
    </div>      
    
    
	<div class="clear"></div>
  </div>

<div title="form_item41" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_text"><span class="cf_text">Type in the letters/numbers displayed in black only</span></div>
    
    
	<div class="clear"></div>
  </div>

<div title="form_item42" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_button">
      <input value="Submit" type="button">
    </div>
    
    
	<div class="clear"></div>
  </div>

<div title="form_item43" class="form_item" style="border: 0px none ; background-color: rgb(255, 255, 255);">
    <div class="form_element cf_text"><span class="cf_text">Note: Listing your establishment with UpAndGo is subject to the applicable Terms and Conditions. Receipt of this listing form is confirmation that you have read and accepted the Terms & Conditions and have accepted the applicable commission of 12.5% due to UpAndGo on the total accommodation quotation.</span></div>
    
    
	<div class="clear"></div>
  </div>

Max_admin 28 Jun, 2009

please show me the debug info for a real test!

Max

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cr

crashtackle 28 Jun, 2009

If I have debug on it works perfectly... as soon as I turn it off the top 2 fields do not come through in the email... debug below..

1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enabled) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [text_44] => TEST [text_45] => TEST [text_46] => TEST [text_9] => TEST [text_10] => TEST [text_12] => TEST [text_13] => TEST [text_14] => TEST [text_15] => TEST [text_16] => TEST [text_17] => TEST [text_19] => TEST [text_18] => TEST [email] => [email]bevan@crashtackle.co.za[/email] [text_21] => TEST [text_23] => TEST [text_25] => TEST [text_24] => TEST [text_26] => TEST [text_27] => [email]bevan@crashtackle.co.za[/email] [text_29] => TEST [text_31] => TEST [text_30] => TEST [text_32] => TEST [text_35] => TEST [text_38] => TEST [text_40] => TEST [text_41] => TEST [text_43] => TEST [text_42] => TEST [chrono_verification] => eQWZN [b25fc2aae83a27d0c5acbc3c4f720763] => 1 )
6. $_FILES Array: Array ( )
7. Form passed the plugins step (if enabled) OK
8. An email has been SENT successfully from (Establishment)bevan@crashtackle.co.za to [email]info@upandgo.co.za[/email]
9. Debug End
10.
Redirect link set, click to test:
http://www.upandgo.co.za/thankyou

The debug email received... (quoted the top 2 fields only)

General Information
Establishment Name
TEST
Physical Address
TEST

The email received with debug deactivated... (quoted the top 2 fields only)

General Information
Establishment Name

Physical Address

It's really strange...

Max_admin 28 Jun, 2009

Hi crashtackle, whats the "debug email received" 1 and 2 ?

Max

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cr

crashtackle 28 Jun, 2009

Sorry - it's the email I received containing the info submitted whilst the debug was active.

I made a typo in the last post... it should have read

The email received with debug deactivated... (quoted the top 2 fields only)

General Information
Establishment Name

Physical Address

sorry for the confusion

Max_admin 30 Jun, 2009

Hi crashtackle,

This is very strange, try to change the 2 fields names in the HTML and in the email template and see if this changes anything ?

Max

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cr

crashtackle 30 Jun, 2009

I changed the names of all the fields to custom names rather then the defaults and it seems to be working perfectly.

Thanks for your help Max!

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Some field not being captured