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URGENT! Updated to new version now I can't get to the forms!

arkmedia 08 Jun, 2009
I updated to the new version and now all of the forms on my site aren't working! I cleared my browser cache, I made sure that all of the form names are one word or separated by an "_", and I made sure that my input ids also were all one word. I have searched the forums for all possible solutions, what can I do now?

I suppose I could just re-install V3 but I for some reason I wasn't able to save or apply any new forms.

PLEASE HELP!
arkmedia 08 Jun, 2009
I guess I just had to re-link my menu items... sorry for the freak out!
arkmedia 08 Jun, 2009
I am still having the same problem I had with the last version though. Every time I create a new form, I can create the form and save it but whenever I set up an Email I am unable to click the save or apply buttons. It just puts a # at the end of the url. I have checked for all of the common bugs; spaces in the names and ids etc. I have also tried it in Safari, Opera and Firefox and got the same result, plus I made sure permissions are set to 755.

Any ideas?
bossiema 08 Jun, 2009
I'm experiencing the same problem. When i want to set the "Email the results ? " to YES and Save the form i get an error page indicating: "Internet Explorer cannot display the webpage".

I just upgraded Joomla this weekend from 1.5.10 to 1.5.11 and the problem showed up.
This evening u upgraded from RC5 to RC5.1. and still i have the problem for savin the form.

I'm using IE7.

Anybody an idea how to solve the problem?
GreyHead 08 Jun, 2009
Hi bossiema,

Email setup is working OK here with RC5.1 and Jooma 1.5.11 in both FireFox and IE8 (not tested IE7).

Bob
Max_admin 08 Jun, 2009
Hi,

do you have any javascript code in the form HTML code box ? somebody please create a simple test form and make sure that it has this problem then backup the form and attach it here for me to test!

please make sure your browser cache is clean before testing!

Regards
Max
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
arkmedia 09 Jun, 2009
I updated to 1.5.11 and am still having the same problem. You should know I have tried to create VERY simple forms and tried to edit ones that I have already created and have the same problem. Plus I have tried it in Safari, Firefox and Opera- all up to date versions. ALSO, I have tried it on another machine with all the same browsers and IE8. And yes I cleared the browser cache as well.
<table width="100%" border="0" cellspacing="0">
  <tr>
    <th height="56" scope="col">Medical Mentors Shadowing Program Evaluation</th>
  </tr>
  <tr>
    <td height="73" valign="top">In order to help us improve this program, we are asking for your feedback.  Also, we’d like you to take a few minutes to reflect on your experience, what you learned, what you liked or didn’t like, and how it may have impacted your career decision.  At the end of your shadowing experience, please complete the following questions and turn it into Courtney or someone who can give it to her.</td>
  </tr>
<tr>
    <td height="45">Name: 
    <input type="text" size="25" value="" /></td>
  </tr>
  <tr>
    <td height="115" valign="top">Where (surgery center, clinic, etc) and who (Dr., nurse, surgical tech, etc.) did you shadow (if you can remember their name please list)?<br />
    <textarea name="two" id="two" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="115" valign="top">Describe a few things that you learned (can be anything relating to your experience):<br />
    <textarea name="three" id="three" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="115" valign="top">What things surprised you about what you observed?<br />
    <textarea name="four" id="four" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="115" valign="top">What did you enjoy most about this experience?<br />
    <textarea name="five" id="five" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="115" valign="top">What could be done to improve this experience?<br />
    <textarea name="six" id="six" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="115" valign="top">Did you feel welcomed by the staff and were they willing to answer questions (please explain)?<br />
    <textarea name="seven" id="seven" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="115" valign="top">Has this job shadow affected your career path at this time?  (i.e., Are you less interested, more interested in medicine or your chosen profession and why?)<br />
    <textarea name="eight" id="eight" cols="45" rows="5"></textarea></td>
  </tr>
  <tr>
    <td height="150" valign="top">If your friend comes to you and asks if they should shadow at our facility, what will you tell them about your shadowing experience?<br />
    <textarea name="nine" id="nine" cols="45" rows="5"></textarea></td>
  </tr>
<tr>
  <td align="center"><input type="submit" name="submit" id="submit" value="Submit" /></td>
  </tr>
</table>
GreyHead 09 Jun, 2009
Hi arkmedia,

I can only think that your installtion is faulty. I have a new installation and a couple of upgrades that are working without any problem on my local test server and on my ISP.

Bob
arkmedia 09 Jun, 2009
I would assume that as well but I was having the exact same problem before I updated. This is the reason I chose to update. I have checked permissions, I have tried to uninstall and reinstall, with both versions. Everything else appears to be functioning correctly aside from this issue.
GreyHead 10 Jun, 2009
Hi arkmedia,

1) You have a problem with your ChronoForms installation on your server with most browsers.

2) We know that ChronoForms works for most people on most servers with most browsers.

Ergo, there's either a problem with the installation or the server. If you are sure that the installation is OK then there is some kind of problem with the server. [list]
  • It could be a JavaScript conflict but these rarely happen in the Joomla back-end.
  • More likely is some kind of permissions problem? Is mod_security running?
  • [/list]
    Bob
    bossiema 10 Jun, 2009
    I re-installed the component (while on a different computer) with IE6. Cleared the cache an tried it again on IE6 and FF and even on Google Chrome. Bus still the same problem occures when i want to save my form.
    I'am able to use the wizard and save the form a firts time. But the second time it won't work :-(

    Any idea what i can check on my 1.5.11 installtion?
    Max_admin 14 Jun, 2009
    Hi,

    Please send me temporarily admin login to your website with the form through the contact us page and mention the forum post link!

    Regards
    Max
    Max
    ChronoForms developer...
    Did you try ChronoMyAdmin for managing your Joomla database tables ?
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