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Error: Your Session has Expired. Please Log in again.

pxforti 03 Jun, 2009
Hi,

I've read several posts on this error, but I don't think they are quite the same problem.

First question: Can I link directly to a form if it's not linked to a menu? eg,
http://sackassociates.com/index.php?option=com_chronocontact&chronoformname=valuationquestionnaire

Or does it need to be linked to menu with a url like this:
http://sackassociates.com/index.php?option=com_chronocontact&Itemid=85

The url above is how I linked to the form and the form has a redirect on success to another Joomla page.

The funny thing is that I can successfully complete the form on four different computers (one mac safari and firefox and 3 windows with ie6 and 7), but my client cannot complete it without getting the error. So the error is not consistant. I also had a friend test it and he got error sometimes and sometime he could successfully submit the form.

Any ideas? I read the other posts and have not modified the php.ini and do not have any code on submission. Only a redirect to a thankyou page.

Thanks

Feel free to test the form at the url above.
GreyHead 03 Jun, 2009
Hi pxforti,

Yes you can link directly, it doesn't have to be through a menu.

Try setting sessions to database if they aren't already - it could be a cookie problem on the client's computer that isn't saving the session data.

Bob
pxforti 03 Jun, 2009
Hi, the session was already set for database. Also, I changed the link so it links from menu, but client says it still doesn't work.

Any other ideas what could be wrong?
pxforti 05 Jun, 2009
Hi,

Any chance I can get you to look at this? I am stil having problems with the form and have no idea how to fix them.

Thanks
GreyHead 06 Jun, 2009
Hi pxforti,

By all means post a link to the form if it's on-line and email or PM me a SuperAdmin logon. I'm not an expert in sessions and their management but I'm happy to take a quick look.

Bob
pxforti 06 Jun, 2009
Hi Bob,

See my first post in this thread. Form links are in there. FYI: The form works fine for me in Firefox Mac, IE66 and 7 windows. But my client gets the error message and I had a friend test it and he gets the error message randomly; eg, sometimes he can complete the form with no errors and sometimes not.

Also, the only field required is the first one.

Thanks
GreyHead 08 Jun, 2009
Hi pxforti,

Still no idea - I just ran a bunch of tests in IE6 with no problems.

Bob
pxforti 13 Jun, 2009
OK. Thanks for looking into this. I had the same results you did, but my client can't get it to work.
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