CF does not send email

hello, i have a problem with chronoforms and would really appreciate your help.

I am using joomla 1.5.8 and chronoforms 3.0 STABLE. my form is not sending emails. find below the debug output

_POST: Array ( [_Name] => gtest [vorname] => [Strasse] => [plz] => [_telefon] => sabnb [Email] => asn@jkjd.com [_Arbeit] => Verleih [mitteilung] => sanj,ans, [Absenden] => Absenden [FormpostVali] => [FormpostNichtsenden] => Absenden [93548775fe36b93d7d3f7c841b38a45f] => 1 ) 

when i send the form i get redirected to the "thank you"-page i set up, but i never get the email.

thanks a lot for your time.

Hi carmaneve,

That all looks OK. Do you not see the 'dummy email' on the Debug information page?

One possible problem is the '_' at the beginning of some field names. This is technically illegal HTML - field names must begin with a letter. I'm not sure why this would block the emails though.

Bob

hey,
yes, i just did a debug again and checked. my email appears in the message

_POST: Array ( [name] => shkjh dh [vorname] => [Strasse] => [plz] => [telefon] => dynkj [Email] => anna@jkahskj.cd [Arbeit] => auswaehlen [mitteilung] => cxyh idshoiuoiD [Absenden] => Absenden [FormpostVali] => [FormpostNichtsenden] => Absenden [b02e16af96b2f76f7c8230ee11c297a9] => 1 )
E-mail message

From: Homepage-Anfrage [noreply@rundum.de]
To: my.email@gmx.net
Subject:
Name 	shkjh dh
Vorname 	
Strasse / Hausnr. 	
PLZ / ORT 	
Telefon 	dynkj
Email 	anna@jkahskj.cd
Arbeit 	auswaehlen
Mitteilung 	cxyh idshoiuoiD

Absenden


Submitted by 85.179.28.213

and my email template looks like this:

Name 	{name}
Vorname 	{vorname}
Strasse / Hausnr. 	{Strasse}
PLZ / ORT 	{plz}
Telefon 	{telefon}
Email 	{Email}
Arbeit 	{Arbeit}
Mitteilung 	{mitteilung}

{FormpostVali} {FormpostNichtsenden}

i removed the "_" but unfortunately it did not make a difference.

i also just realized: i first had the site on another server and it only stopped sending emails when i moved the entire joomla to it's 'final destination'. could it have anything to do with the webspace? what could i ask the webhost? or could i have forgot to change settings?

Hi carmeneve,

I notice that the Subject line in the 'dummy email' is blank - that could be because the names don't match up everywhere.

To check if your site emails go to an Article Page and click the little email link at the top right and send a couple of test emails. If they don't arrive then you'll need to check the Mail Server settings in the Global Configuration | Server tab.

Bob

Dear Bob,

Thanks so much for your help. I called my webhost support and they told me that they restrict emails send from scripts on their server. the standard "from"-email adress in my webadmin from them and the from-email in chronoforms have to match.. otherwise their spam-filter blocks it.

thanks for your time and best from berlin
carmeneve