Fatal error: require_once() [function.require]:

Dougj 16 May, 2009
I have created a form ussing the form wizard and then editted it with my html to display the foma as I want. I enabled the email setup and template and sets enable mambost to yes on the general tab. In plugins I ensured chronocontact was enable and in my joomla article I entered :

{chronocontact}<form name>{/chronocontact}

I am using mambot/plugin:

ChronoForms_Plugin_V3.1_RC5.zip

When I browse to the page that has my article and form I get the following error:

Fatal error: require_once() [function.require]: Failed opening required '' (include_path='.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/<domain name>/<domain name>.com/components/com_chronocontact/plugins/cf_Authorize_dotnet.php on line 4

What am I missing??

Thanks D.
GreyHead 16 May, 2009
Hi Dougj,

It looks as though you have the Authorize.net plugin enabled on your form Plugin Tab Is this what you intend? The missing file is a standard chronoforms one and should ber accessible but it's odd that the file path isn't given in the error message.

Does the form work OK if you display it from the link in the Forms Manager list?

Bob

PS YOu don't need to enable Plugins/Mambots on the General tab unless you want other Joomla Plugins to work inside your form. it's not required to use the ChronoForms PLugin in an article.
Dougj 16 May, 2009
I checked in the plugin tab an no that is NOT enabled....nothing is.

The file is definitely located at the path given in the error message

components/com_chronocontact/plugins/cf_Authorize_dotnet.php on line 4

and I tink that is the new file I downloaded and installed from this site when I installed chronoforms in the first place.

And yes the form does work when I preview it in the forms manager page.

only enabled the mambot after everything else failed....out of hope !! 🙂

Doug
Dougj 16 May, 2009
I should alos mention that I can place the from in an iframe on the page and it works.....just a kind of messy way of doing it and I would rather not if you have a solution to my issue.

thanks D.
GreyHead 16 May, 2009
Hi Doug,

I can't think of any reason why the form should be trying to access that file - or why it should be failing to find it.

Is the form on-line so I can take a look?

Bob
Max_admin 18 May, 2009
Hi Doug,

Please install RC5 again over the installed one you have, don't uninstall first, just install again and retest and let us know!

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Dougj 18 May, 2009
well that seems to have resolved the issue. Thanks for the help.

D.
aprilfool2001 18 May, 2009
I get the a similar error - looks like I can create a form, it works OK, but if the plugin is enable I get the following site error

Warning: require_once(.../public_html/components/com_chronocontact/libraries/chronoform.php) [function.require-once]: failed to open stream: No such file or directory in ...public_html/plugins/content/chronocontact.php on line 10

Fatal error: require_once() [function.require]: Failed opening required 'public_html/components/com_chronocontact/libraries/chronoform.php' (include_path='.:/usr/share/pear5') in public_html/plugins/content/chronocontact.php on line 10

I have edited above to just show the error with chronocontact.php line 10
GreyHead 18 May, 2009
Hi aprilfool2001,

Do you have matching versions for the Extension and the Plugin?

Bob
Dougj 19 May, 2009
My versions are all the ones found on your download site as of last Friday

D.
aprilfool2001 19 May, 2009
Thanks for reply.

Good Question. How do I tell which versions I am using?
GreyHead 19 May, 2009
Hi aprilfool2001,

Go to Admin | Extensions | Install/Uninstall and check the Components, Modules and Plugins tabs - you'll see the version numbers. In each case they should all include RC5.0

Bob
aprilfool2001 19 May, 2009
I have checked and I have the following installed

3.0 STABLE

V3.1 RC5 - Plugin

I guess the solution is to use the plugin for 3.0 STABLE.

In the Downloads section I am not sure which one I should be using.
GreyHead 19 May, 2009
Hi arpilfool2001,

The best answer is to update the Component to RC5.0 - if that isn't possible then email Max through the contact form to ask for the old Plugin installer.

Bob
aprilfool2001 19 May, 2009
If I update (which I assume is just uninstalling old one and reinstalling latest)
Do I lose forms that I have already created?
Max_admin 20 May, 2009
Hi arpilfool2001,

RC5 is better than the V3.0 stable!

to upgrade from V3.0 to V3.1 you need to backup your forms then uninstall V3.0 then install V3.1 then restore forms, so that you don't lose anything EXCEPT any Chronoforms plugins configurations if you have any!

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
aprilfool2001 20 May, 2009
Its an obvious question..
.. but do I back up the forms using chrono and restore using chrono.. will that work.?

Or do I have to do it a different way?
GreyHead 20 May, 2009
Hi aprilfool2001,

Thats good, but take a database backup too (at least of the jos_chrono. . . tables)

Bob
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