Can't get the verifcation to work??

Hi guys,

Why can I get the verification image to work on one site... but not on another.

Here's the two site's
(Working) http://www.test-swishimage.au.com/signworks157/index.php?option=com_chronocontact&Itemid=38
(NOT Working) http://www.clemfrig.com.au

On the site that is not working... I have place the {imageverification} into the html and placed a Captcha.. and the image verification box comes up to enter the code... but no image comes up???
Even when your in the editing the antisapm section onthsi site.. there in no 'SAMPLE" Image either.
I have set up a test page for you to see what I'm talking about: http://www.clemfrig.com.au/index.php?option=com_chronocontact&chronoformname=test

I can PM the admin details if you need them.

Regards,

Syco

Hi syco,

On the clemfrig.com.au link you posted I see no sign of the imageverification code at all - it's not just the image missing. Going directly to the image page times out so something is wrong.

If you are not seeing any image on the AntiSpam tab there are two likely causes - either GD is not installed - the tab should tell you that - or there are incorrect permissions for the image page they should be 755 I think and the mime type for png should be enabled - your ISP can probably tell you more form the log files.

If this is hard to fix you could consider switching to the ReCaptcha plugin.

Bob

Hi,

I have searched the forum and can't figure out why the image verification doesn't work. It works on one site but not the other, so I understand how to configure it.

These are the settings in my spam screen:
GD Version bundled (2.0.34 compatible)
FreeType Support Yes
PNG Support Yes
Sample image: (There is no image)

url to contact form with image verification: http://tspmodels.com/contact-tsp-modelworks

It seems like I have the correct tools on server, but it doesn't work. Any ideas how I can make it work? I also tried the recaptcha plugin but no luck with that either.

Hi,

I finally figured this one out thanks to FAQ #30, which pointed me in the right direction. The file permissions on chrono_verification.php were set to 775 instead of 755, which is required by my server. Now verification image displays correctly.

HI Grey,

If you are not seeing any image on the AntiSpam tab there are two likely causes - either GD is not installed - the tab should tell you that - or there are incorrect permissions for the image page they should be 755 I think and the mime type for png should be enabled - your ISP can probably tell you more form the log files.

This is what the component shows -
GD Version bundled (2.0.34 compatible)
FreeType Support Yes
PNG Support Yes

I already had another site working on the same staging server... so it must be the permission setting as I see pxforti fixed issue with this. I don't have much experience.. so how do I change the permissions on a file to 755 (procedure wise)?
I ftp'd the chrono_verification.php and had a look at it, but didn't see anything that mentioned permissions.

I did the suggestion in FAQ#30 to change the image.png to text... and the following is what I got;

<br />
<b>Notice</b>:  Undefined index:  imtype in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>32</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php:32) in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>100</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php:32) in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>101</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php:32) in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>102</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php:32) in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>103</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php:32) in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>104</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php:32) in <b>/clientdata/n5200-2-dynamic/c/l/clemfrig.com.au/www/components/com_chronocontact/chrono_verification.php</b> on line <b>105</b><br />
‰PNG

These errors look similar to the problem im having in another thread in regards to being on Zeus server😟
See thread - Errors if I use SEF URL's on Zeus Server

Regards,

Syco

Hi Syco,

so how do I change the permissions on a file to 755 (procedure wise)?

any FTP client, you need to FTP to your site and find teh file under components/com_chronocontact/ and chmod it

Let us know!

Regards,
Max

Sorry to be a pain Max... . but I'm still at a loss..as I don't know what "chmodit" means.
I can use my FTP client to find the file..
Please see attachment.. as I'm on a MAC, and please let me know if this is what you're talking about to modify?
Regards,
Syco

😟[attachment=0]permissions.gif[/attachment]

Looks like your ftp tool doesnt' have ability to change permissions. Get FireFTP Firebox ftp plugin (free). Allows you to ftp from firefox. Or get FileZilla for mac. Either of those will allow you to change file permissons.

chmod is a short for "Change mode" in *nix, which corresponds to access permissions. The numbers 755 is an integer representation of binary flags, each digit corresponds to one set of permissions: owner, group, and others. The bit values are 1:execute, 2:write, 4:read - you add these together and thus get the number.

Here, 755 means Owner:read,write,execute Group:read,execute Others:read,execute.

I believe you find those controls in the middle of that window you posted, try ticking the proper boxes and click apply.

/Fredrik

HI syco,

Just adding to Fredrick's post - the 644 in your image is the current chmod setting. You should be able to change it directly by typing 755 in the field or by checking the permision boxes above.

Bob

I have followed the instructions above and the verification php is chmodded to 755.

In the form properties in the admin area, under anti-spam - i see that I DO have GD and fonts(even though i am not using fonts), but the image preview is not there either.

when I visit the page referenced in the img tag of teh form:
/components/com_chronocontact/chrono_verification.php?imtype=1
I get an internal server error.

How can I fix this?

Hi teamworkadgroup.

Please check the server logs to see if they give you nay more information about the server error. From other people's experience here this may be because your ISP has some security implemented that blocks the png file type or that prevents ChronoForms from creating the image.

Bob

Sorry,
Been away and haven't had chance to do this.. but will keep intouch when I do.

Regards,
Syco

Hi Guys,

I did what you said Bob, and yes it automatically ticked the boxes once I entered in 755 and I saved these changes.. but unfortunately this has NOT fixed or changed anything.
I still do not see any 'Sample Image' in the admin/anti spam section, or any 'verification image' on the TEST form I have set to get this fixed -http://www.clemfrig.com.au/index.php?option=com_chronocontact&chronoformname=test.

Also the Client has contacted me...as he thinks he has already been hit by some sort of spam issue Following (at the bottom) is what he received from the form... Can you shed more light on this as well?

So I'm now very desperate to help my client by having the Anti Spam / Image Verification work for them. I would be more than happy to 'Private Message' the Admin details to Bob or Max.. so you can have a look for yourself as I need to fix this asap. I still feel it may have something to do with the Zeus server and SEF Urls being turned ON .. but it's a guess.

Look forward to your replies.
Regards,
Syco

Enquiry Form

Name yUiOSXpXddggZhQakbF
Phone NQhKqhXQF
Email Address gbQQquXLDZISw
Postal Address hbeuU1 vksiubaguuuz, qcccvfqmnhbe, [link=http://zcgkkpchamwp.com/]zcgkkpchamwp[/link], http://asuvjyareptt.com/
I would like to enquire about :
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Hi syco,

Yes, that's spam - pretty typical stuff.

Have you tried the ReCaptha plugin as an alternative way to do this? It works fairly well when Imageverifiaction can't be used.

You are welcome to PM me a SuperAdmin login and I'll take a quick look. I'm not sure this will help though - it's much more likely a server setup question.

Bob

Hi Bob,

I have resent / PM the ftp info to you again.. as I sent the wrong details the first time ... sorry 😶🙂

Regards,

Syco