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Does ChronoForms keep a log?

steveharman 05 May, 2009
Hello!

The recipient of one of my ChronoForms-forms claims not to have received some messages submitted through the form.

Yet when I change the e-mail address the form contents should be sent to (to my own e-mail address) it works fine. I _suspect_ something at their end is interpreting the form as spam and processing accordingly.

Is there a log file or similar for ChronoForms which I can look through to see what was sent & when?

Thanks in advance,

Steve
nml375 05 May, 2009
You could enable and setup the database storage, which would store a copy of each submitted record in a database table.

/Fredrik
GreyHead 07 May, 2009
Hi Steve,

Just confirming Fredrik's note, there's no log kept by default but you can add a table very quickly if there isn't one already.

With clients I have used a couple of approaches. I tend to create log tables for any key transactions (and to mark records as deleted and hide them rather than really delete them). I also setup additional emails that send copies of the emails to me - I find it's simpler to have them separate as it hides my email address from the *real users* (BCC isn't relaible on all servers) and I can turn them on and off as needed. I have also used the Joomla logging code to set up log files at intermediate stages to track down elusive bugs.

So I guess really I'm saying do whatever works!

Bob
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