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Problem with sending email

star 27 Apr, 2009
Once i click on submit button, all the debugging show everything is ok.
But i could not receive email from it.

for example:

1. Form passed first SPAM check OK
2. Form passed the submissions limit (if enabled) OK
3. Form passed the Image verification (if enable) OK
4. Form passed the server side validation (if enabled) OK
5. $_POST Array: Array ( [feedbackname] => ss [feedbackemail] => ss [feedbackcontact] => ss [feedbackdetail] =>
ss [bb27c3c17a71cd60ae94252b404cab84] => 1 )
6. $_FILES Array: Array ()
7. Form passed the plugins step (if enabled) OK
8. An email has been SENT successfully from ([email]admin@admin.com[/email])name to [email]sswong43@hotmail.com[/email]
9. Debug End


Anything that i make wrong? Please guide me, thank
GreyHead 27 Apr, 2009
Hi star,

The message there tells us that Joomla has replied that the email was sewnt correctly. But Hotmail accounts tend to put emails into spam folders - so that is the first place to look.

I strongly suggest that you test with a less sensitive email account (i.e. not hotmail. yahoo, aol or livemail).

Bob
star 27 Apr, 2009
i already check my span folder, but there is empty.

i had tried use hotmail and [email]gigi.fong@dnium.com[/email].... But it seem not work
Any advice can suggest me?
GreyHead 27 Apr, 2009
Hi star,

Not really - check the settings in the Email tutorial and make sure that your site can send Emails OK.

It looks as though ChronoForms is working Ok and the problem is somewhere else in the Email flow.

Bob
star 27 Apr, 2009
Me had follow the step in email tutorial.

However, how can i make sure that my site can email?

me got no idea about the somewhere email flow problem.
so sorry, im newbie here. Hope can give me an advice. Thank you
GreyHead 27 Apr, 2009
Hi star,

Sorry I can't help you set up your Joomla site. The mailer configuration is in the Global Configuration | Server tab I think but the settings depend on your ISP.

Bob
star 27 Apr, 2009
OK thank for feedback.
i will try set my global configuration.
:wink:
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