Reply Email

Hello,

I have set the forms up and they all get emailed from me. I would like the emails in my inbox to arrive with the user's email address instead of mine so I can just hit reply in MS Outlook and email them back.

Can this be done?

Cheers

Hi urbanj,

You can try using a Dynamic From Email and putting the email field name (with no quotes and no brackets) in it.

I strongly recommend that you do **not** do this as many ISPs check that the From Email domain matches the site domain and will mark emails as spam or bin them if they do not match.

You can add a reply to link to your email template using the mailto syntax

<a href='mailto:{email}' >Click here to reply</a>

Bob

You can use "Dyanmic ReplyTo" with data from the email address field on the form. I have tried it, and found it to work!

Hi urbanj,

You can try using a Dynamic From Email and putting the email field name (with no quotes and no brackets) in it.

I strongly recommend that you do **not** do this as many ISPs check that the From Email domain matches the site domain and will mark emails as spam or bin them if they do not match.

You can add a reply to link to your email template using the mailto syntax

<a href='mailto:{email}' >Click here to reply</a>

Bob

Thanks guys, unofrtuinately this is what my client is insisting on, despite being warned of the above.

You can try using a Dynamic From Email and putting the email field name (with no quotes and no brackets) in it.

So do I just put 'email' into the box?

Thanks again

Hi urbanj,

Yes that's it. Get the form working well first and check that emails a received safely with a 'static' from email. Be prepared to play 'hunt the email' when the client complains that they aren't arriving reliably.

Bob